Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Leslie F. Martinez

Leslie F. Martinez

| 3313 N. Northwest Dr | Hobbs,NM

Summary

Dependable and quick-learning with effective communication and organization skills. Well-organized professional, equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

1
1
year of professional experience

Work History

Dispatch Coordinator

Prestige Logistics
Odessa, TX
04.2022 - Current
  • Leveraged Automatize Portal and other tools to track data and make recommendations.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Organized paperwork and explained individual job parameters for each assignment.
  • Responded to customer concerns and questions on daily basis.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Scheduled Dispatchers for 24 hr coverage.
  • Answer numerous calls and respond to emails in timely manner.

Dispatch

Silver Logistics
Midland, TX
02.2022 - 03.2022
  • Received new orders, prepared documentation and assigned personnel.
  • Reviewed work orders and specifications to determine amount needed and types of sand to be processed.
  • Examined, categorized and sorted incoming documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answer incoming calls, directing drivers to individuals or help in their specific needs.

Dispatch Coordinator

King Logistics Oil LLC
Hobbs, New Mexico
06.2021 - 02.2022
  • Responded to high volume of phone and email requests to provide logistics information.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Scheduled Dispatchers for 24 hr coverage.
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Performed site visits for potential and future field locations as part of expansion planning.
  • Provided clear instructions for proper field marking and layout to maintenance crew and drivers.

Receptionist

Lea County Dental
Lovington, New Mexico
01.2021 - 06.2021
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Maintained confidentiality of information regarding clients and company.
  • Responded to inquiries from callers seeking information.

Education

High School Diploma -

Hobbs High School
Hobbs, NM
05.2019

Skills

  • Bilingual (Spanish)
  • UKG (slightly familiar)
  • Excel, Mircosoft word, Microsoft Powerpoint
  • Computer skills, typing
  • Reconcile orders/tickets weekly
  • Critical thinking and problem solving
  • Professionalism and strong work ethic
  • Oral and written communications skills
  • Leadership
  • Teamwork

Timeline

Dispatch Coordinator

Prestige Logistics
04.2022 - Current

Dispatch

Silver Logistics
02.2022 - 03.2022

Dispatch Coordinator

King Logistics Oil LLC
06.2021 - 02.2022

Receptionist

Lea County Dental
01.2021 - 06.2021

High School Diploma -

Hobbs High School

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Leslie F. Martinez