Leslie Ferrin
LOSANGELES,CA
Summary
Personable and reliable candidate with passion for delivering exceptional customer service and a positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating a welcoming atmosphere and ensuring memorable experiences for every interaction.
Overview
2
2
years of professional experience
Work History
Volunteer
Dream Center
08.2026 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated information effectively to team members during meetings.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
- Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
Barista
Cow Cafe
05.2026 - Current
- Prepared high quality beverages according to established recipes and customer preferences.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and brewing equipment efficiently to ensure timely service.
- Maintained regular and consistent attendance and punctuality.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Aromas
02.2025 - 10.2025
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Helped management keep adequate supply on hand by notifying of shortages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Used POS system to accurately enter orders and process payments.
Education
No Degree - Leadership
Los Angeles Leadership School
Los Angeles, CA05.2024
Associate of Arts - Human Services
Los Angeles Community College
Los Angeles, CA09.2028
Skills
- Customer service
- Time management
- Operational efficiency
- Adaptability
- Teamwork and collaboration
- Positive attitude
Timeline
Volunteer
Dream Center
08.2026 - Current
Barista
Cow Cafe
05.2026 - Current
Barista
Aromas
02.2025 - 10.2025
Associate of Arts - Human Services
Los Angeles Community College
No Degree - Leadership
Los Angeles Leadership School