Hi, I’m
LESLIE J. PALMA
El Paso,TX
Overview
9
years of professional experience
1
Certification
Work History
Deployed Services
Porter I
05.2023 - Current
Job overview
- Under Border Patrol, we provided assistance to residents with basic needs such as food, hygiene, and health.
- Performed Caregiving, Housekeeping, Warehouse Logistics, Food Service, and Medical Runs to pharmacy.
- Performed warehouse duties such as moving boxes, pallets, reorganizing inventory, taking inventory regularly, inputting in "Sortly" system, receiving merchandise, and communicating with Border Patrol, Deployed Resources, Nurses, and Supervisors.
- Driver as MVR - Motor Vehicle Runner, Box Truck, and UTV's
The University of Texas at El Paso Recreational
Fitness/Wellness
06.2022 - Current
Job overview
- Open fitness studios, pickle ball courts, check equipment, make sure studios are ready to be used before classes begin
- Check in registered students to fitness classes they've signed up for
- Maintain cleanliness procedures in fitness studios such as wiping mirrors, sweep floors, mop floors, shine-all floors
- Take inventory records of equipment weekly, monthly, and at end of each school semester do thorough sanitation and cleaning of equipment and closets.
VILLAGE INN
Server
06.2022 - 03.2023
Job overview
- Greeted guests and take orders accurately
- Managed several tables simultaneously throughout shift
- Served menu items and beverages at appropriate temperatures with proper garnishes
- Maintenance stations/sections to company standards and policies/regulations
- Demonstrated respect for each individual by always communicating courteously and respectfully with team members and guests
- Adhered to all safe food handling and health department procedures.
TARGET CO.
Style Team Member
09.2018 - 06.2022
Job overview
- Stocking, Setting, and Selling
- Staying up to date with brands, and sales trends, as well as constantly updating my floor map to Visual Merchandise Standards
- As a Guest Service advocate, I always tend to guests needs first (listen, understand, and compromise), and still manage to complete my tasks in a timely manner by the end of my shift
- Knowledgeable in varying Department Sales Trends, Inventory Management, Guest Shopping Patterns, Pricing and Promotions Strategies and Basic Merchandising, and Policies/Codes I must maintain as well
- I have experience in Beauty, Tech, General Merch
- Floor, Fulfillment, Inbound, Cashiering, and Visual Merchandising.
DENNY'S RESTARAUNT
Hostess
11.2021 - 01.2022
Job overview
- Time Management, Attention to Detail, Guest Service
- Answer Phones, take Reservations,and be Responsible for Seating Guests according to server availability
- Greet each Guest and facilitate the guest experience by welcoming them in an approachable and professional manner
- Escort guests to seats, manages the wait list, and Prepares seating assignments prior to service
- Assist coworkers or with To-Go Orders when necessary
- Organizes, stocks, and cleans the front area and Completes any beginning or closing shift duties.
O'REILLY'S AUTO PARTS
Auto Parts Delivery Driver
01.2018 - 06.2018
Job overview
- Time Management, Professional Customer Service, Adapt to changing Situations, Automotive Familiarity
- Drive company vehicle to deliver parts and products to customer and pick up customer returns
- Maintain all necessary documents, such as daily trip sheets, driver log-book, driver return slips, mileage log, etc
- Responsible for payments collected on daily deliveries
- Project a professional and personable image to maintain good customer relations
- Report vehicle maintenance needs immediately to store manager
- Drive safely and defensively, adhering to all company safety standards.
Young Rembrandts
After-school Drawing Teacher
08.2017 - 01.2018
Job overview
- Child Care, Elementary-level Teaching, Time-Management
- Helped each student realize their Artistic Eye and Potential, while exercising use of their fine motor skills
- Helped students learn expanded Image vocabulary, Patience, Persistence, and Increased Self-Esteem
- Prepping lesson-plans before class for that week; ready all my Art Supplies Students, Drive to the Schools ahead of time, and set up my class before students arrive
- Sole supervisor for the time-frame of two hours, afterschool school
- I ensured Classroom Rules and School Policies were enforced, and maintained Safety Practices
- Maintain accurate up-to-date student records as required by Young Rembrandts and education policy, and Cash Handling
- Attend monthly meetings/training workshops.
JCPENNY PORTRAITS
Front Desk Clerk, Photographer, Sales Associate
06.2015 - 05.2016
Job overview
- Photography, Front Desk Clerk, Sales Merchandiser
- Front Desk receptionist answering the phones, setting up appointments, distributing customers' photos, and greeting the customers with a welcoming attitude
- Test equipment prior to use to ensure that it is in good working conditions
- Take pictures of individuals, families, and small groups while ensuring safety within the camera room, as well as following rules and guidelines of taking pictures, maintaining a clean environment throughout the day/appointments
- Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Maintain records related to sales through Excel
- Clean camera room, waiting room, shelves, counters, tables, and equipment
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Education
The University of Texas At El PasoEl Paso, TX
Bachelor of Arts from Psychology
05.2025
Eastwood High SchoolEl Paso, TX
High School Diploma
06.2015
Skills
- Public Speaking/Communication Skills
- Microsoft Systems, Office, PowerPoint, Word
- Navigating MacBook Systems
- Guest Service Skills (Compassion, Listening/Understanding, Compromise)
- Time Management Skills
- Social Media Navigations such as Pinterest, Snapchat, Instagram, TikTok
- Designated Driver for various job experiences
Certification
- National Resource Center Course for Residential Child & Youth Care Professional Certificate of Achievement
- Texas Food Handler Certification
- Texas Alcoholic Beverage Commission Certification
- Limited Background Investigation Clearance - CBP
Languages
Spanish
Limited Working
Timeline
Porter I
Deployed Services
05.2023 - Current
Fitness/Wellness
The University of Texas at El Paso Recreational
06.2022 - Current
Server
VILLAGE INN
06.2022 - 03.2023
Hostess
DENNY'S RESTARAUNT
11.2021 - 01.2022
Style Team Member
TARGET CO.
09.2018 - 06.2022
Auto Parts Delivery Driver
O'REILLY'S AUTO PARTS
01.2018 - 06.2018
After-school Drawing Teacher
Young Rembrandts
08.2017 - 01.2018
Front Desk Clerk, Photographer, Sales Associate
JCPENNY PORTRAITS
06.2015 - 05.2016
The University of Texas At El Paso
Bachelor of Arts from Psychology
Eastwood High School
High School Diploma
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