Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leslie M Urquides

Tucson,AZ

Summary

Dedicated and enthusiastic professional with a strong track record in office support, including scheduling, package management, and mail routing. Proficient in handling phone communications and skilled in using various computer applications to streamline office operations. Known for a positive demeanor, excellent interpersonal skills, and a keen attention to detail. Committed to bringing a strong work ethic, reliability, and a proactive approach to every task. Eager to leverage my skills and experience to contribute effectively to your team.

Overview

8
8
years of professional experience

Work History

Appointment Scheduler

ReveLution LLC
Tucson, AZ
02.2024 - Current
  • Scheduled follow-up appointments for long-term care plans or treatments prescribed by physicians.
  • Updated patient accounts with changes in insurance coverage or other relevant information.
  • Answered phone inquiries from patients and directed them to appropriate personnel.
  • Ensured compliance with HIPAA regulations related to patient privacy.
  • Performed data entry tasks such as entering new patient information into a computer system.
  • Verified insurance eligibility prior to scheduling appointments.
  • Maintained a database of patient information, including contact details, medical history and appointment schedules.
  • Coordinated with other departments within the hospital to ensure timely treatment of patients.
  • Organized paperwork related to patient care, such as lab results and radiology reports.

Medical Assistant

El Rio Health Center
Tucson, AZ
02.2016 - 02.2022
  • Collected samples from patients for laboratory testing purposes.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Administered injections, medications and treatments as directed by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Documented notes during patient visits.
  • Proficiency with electronic health record systems and medical software.
  • Demonstrated efficient multitasking and adaptability in fast-paced healthcare settings.

Education

CMA

Pima Medical Institute
Tucson, AZ
03-2016

High School Diploma -

TUCSON HIGH MAGNET SCHOOL
Tucson, AZ
05-2013

Skills

  • Clinical skills
  • Administrative skills
  • Communication skills
  • Technical skills
  • Organization skills
  • Critical Thinking skills
  • Problem Solving skills
  • Ethical and Professional Behavior
  • Patient-Focused Care
  • Medical Terminology
  • Customer Service
  • Time Management Skills
  • Detail Oriented
  • Patient Preparation
  • Taking Vital Signs
  • HIPAA Compliance
  • Appointment Coordination
  • Electronic Health Records (EHR) Management
  • Confidentiality and Compliance
  • Coordination with Healthcare Teams
  • Compassionate Communication
  • Data Entry
  • Team building

Languages

Spanish
Full Professional

Timeline

Appointment Scheduler

ReveLution LLC
02.2024 - Current

Medical Assistant

El Rio Health Center
02.2016 - 02.2022

CMA

Pima Medical Institute

High School Diploma -

TUCSON HIGH MAGNET SCHOOL

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Leslie M Urquides