Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Instacart
07.2021 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Bartender/ Assistant Manager
Ck Billiards
01.2017 - 02.2021
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Obtained cash bank and stocked service bar to prepare for operation.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Kept bar stocked with liquors, juices and garnishes for drinks.
Upheld strict regulations for safe alcohol service and food safety.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Kitchen Owner
The Grill At CK's Billiards
07.2018 - 04.2020
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Checked and tested foods to verify quality and temperature.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Calculated prices of ingredients to monitor food costs and control expenses.
Designed and maintained menus to offer variety of high quality and consistency of dishes.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Bartender/server/trainer/key Employee
Chili's Bar And Grill
10.2003 - 09.2017
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Inspected dishes and utensils for cleanliness.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Access Service Operations Manager at Scottish Rite for Children | Ambulatory ServicesAccess Service Operations Manager at Scottish Rite for Children | Ambulatory Services