Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leslie P. Zuniga Jimenez

Port Barrington,IL

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist

Family Medicine Specialists Inc.
02.2018 - 04.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.

Assistant Teacher

A+ Day School
01.2017 - 06.2018
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.

Education

Associate of Arts - Psychology

William Rainey Harper College
Palatine, IL
05.2024

High School Diploma -

William Rainey Harper College
Palatine, IL
06.2016

Skills

  • Organization skills
  • Time Management
  • Data Entry
  • Verbal and written communication
  • Scheduling
  • Multi-line telephone operation
  • Information Protection
  • Strategic Planning
  • Punctual and Reliable
  • Billing and Invoicing

Certification

  • CNA - Certified Nurse Assistant

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Family Medicine Specialists Inc.
02.2018 - 04.2024

Assistant Teacher

A+ Day School
01.2017 - 06.2018

Associate of Arts - Psychology

William Rainey Harper College

High School Diploma -

William Rainey Harper College

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Leslie P. Zuniga Jimenez