Leslie Reiter

Work History

Secret Shopper

Multi Companies

Ephrata, WA

01.2016 - Current

Merchandising for PayPal/Netspend and Seirus Heatgear
Compliance audits for gas stations and hotels
Phone shops for medical offices
Fast food and major food chain restaurant customer service evaluations
Banks, hotels, airlines
Compliance audits on major retail stores
Consulted with businesses to supply accurate product and service information.
Observing associates and the store's environment for cleanliness and organization, looking for areas for improvement and making sure they are following rules and regulations. Depending on location.
Providing detailed reports on findings and observations to help businesses improve their customer service and product quality.

Business Office Manager

Summer Wood Alzheimer's

04.2022 - 10.2024

Maintain employee and resident files, Payroll, Accounts payable and receivable, HR, Orientation training
Compensation claims, submit accruals/re-classes, Background checks (set-up fingerprint appointments), Reception/Marketing, Communicate between departments to ensure spend downs are correct and within budget, Collections, Petty Cash Maintenance
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Resolved financial discrepancies and customer billing issues with timely attention.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Office Manager

Moses Lake Steel Supply

09.2020 - 09.2021

Partnered with the accountant to complete month-end accruals and account reconciliation's
Developed reports for senior management to outline expenditures, vendor spend and forecasting
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
Investigated daily variances and corrected errors to resolve discrepancies
Reviewed vendor invoices for appropriate documentation and validity prior to payment
Reported financial data and updated financial records in ledgers and journals
Maintained payroll information by calculating, collecting and entering data
Checked accrued hours against listed hours for leave time
Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave
Initiated direct deposits and prepared manual checks as needed
Evaluated timecards for accuracy on regular and overtime hours.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability during the COVID pandemic.
Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
Observed strict confidentiality regulations to maintain data security.

Accounting Assistant-Contract Coordinator

Mid-Columbia Forklift

Yakima, WA

01.2020 - 08.2020

Accounts payable manager/ Receivable backup
Reception, Contract Coordinator, invoicing, set-up new accounts for four locations
Update account records and create COD's
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
Monitored status of accounts receivable and payable to facilitate prompt processing
Coordinated changes to agreement which might occur during contract lifetime
Verified plans and specifications of contract work for company compliance
Monitored incoming contracts and service agreements for correct pricing and information.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Paraeducator, Special Education

Selah School District

09.2016 - 01.2020

Provide educational instruction and tests to students based off IEP goals
Assist with Daily "life skills" Social integration
Implement behavior plans ensuring safe and positive working environment
Maintain and modify instructional materials and electronic files ensuring IEP goals are being met
Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation
Maintained inclusive learning environment to enable students to gain maximum benefit from lessons
Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues
Chose materials and developed lesson plans to enhance skills for individual students
Reported on student progress, behavior, and social skills to parents.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Offered student support through special accommodations, extra assistance, and assessments.
Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.

Accounting Assistant (Seasonal)

Naches-Selah Irrigation District

11.2015 - 02.2016

Accounts Payable and Payroll, Payroll tax reporting
Assist customers with water rights and legal documents for obtaining water rights
Maintain database of entire districts water usage and updating new owner records via Yakima County Assessors' website
General office administration including filing, faxing, scheduling, placing orders, answering phones,organizing, record management, and conduct Safety meetings, Provided administrative support for Water District President, Answered multiple phone lines, Coordinated meetings for Irrigation District Board members, Accounts Receivable/Inventory Control, Used accounting software to prepare weekly and monthly financial reports
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Completed financial reports, providing insight into performance, operations, and cash flow.

Office Manager

Reddyice Corporation

02.2013 - 08.2013

Ice cost accounting, Payroll, Accounts Payable/Receivable, HR Duties, Training shipping clerks, sales,managed budgets, appointment scheduling, employee and event itineraries and accounts to improveproductivity initiatives
Established workflow processes, monitored daily productivity and implemented modifications to improveoverall performance of personnel..Established and enforced internal controls, workflow's and policies fortracking, reconciling and reporting on accounting activities.

Office Manager

DRYWOOD.COM

02.2008 - 01.2010

Managed Vendor accounts and websites
Maintained office efficiency by organizing operations and procedures
Processed daily transactions
Maintained office supply inventory
Accounts Receivable and collections on past due accounts
Accounts Payable, manage shipping information, organize files for orders and work with inspectors to ensure all paperwork was in compliance with USDA standards for trucks to cross borders
Entered sales orders for Sales Department
Responsible for ensuring Phyto certificates were correct before shipments left
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Optimized organizational systems for payment collections, AP/AR, deposits and record keeping.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed compliance to keep organization operating within legal and regulatory guidelines.

X-Ray Technician/Surgery Technician/Scheduler Medical Assistant

Central Washington Podiatry

10.2007 - 02.2008

Taking vitals and updating patient records
Assist Doctor in surgery
Managed Kera-Cure studies for Diabetic Patients
Positioned patients for optimal comfort and set up effective sterile fields before procedures.
Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
Scheduling, X-Ray technician, Expertly managed planning, scheduling and coordination of outpatient procedures
Educated patients about surgeries and provided treatment plan documentation
Reviewed medical histories and current to provide accurate information to surgeons
Carried out front office duties utilizing data entry skills in framework of medical database
Collaborated with assistants along with doctor to prepare and set up rooms with adequate supplies and equipment.

Account Executive

HouseValues Inc

01.2006 - 08.2007

Cold call sales to Real Estate agents and Brokers
Managed Market Leader database and assisted brokerswith setting up appointments for showings (Virtual Real Estate Assistant) Overcame objections usingfriendly, persuasive strategies
Explained product prices and packages as well as answered questionsand addressed concerns of customers
Contacted businesses via cold or warm calling to offer servicesrelevant to industries or niches.

Summary

Overview

Work History

Secret Shopper

Business Office Manager

Office Manager

Accounting Assistant-Contract Coordinator

Paraeducator, Special Education

Accounting Assistant (Seasonal)

Office Manager

Office Manager

X-Ray Technician/Surgery Technician/Scheduler Medical Assistant

Account Executive

Education

Associate of Applied Science - Accounting

None - Medical Assisting

Skills

Timeline

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