Leslie Charde

Owner Operator Fantastic Flowers Inc

Self/CEO

Naples, FL

11.1987 - 2005

Set pricing structures according to market analytics and emerging trends.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Led startup and creation of operational procedures and workflow planning.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Developed and implemented successful sales strategies to meet business goals.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Hosted special events to boost brand awareness and increase community engagement.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Hired and trained new department managers to increase team oversight and productivity.
Kept records for production, inventory, income and expenses.
Determined pricing for products or services based on costs and competition.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Interviewed, trained and supervised employees.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Conferred with customers to understand needs and finalize purchase orders.
Kept up-to-date on regulatory changes affecting business operations.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Mentored and trained new hires on sales techniques and customer service procedures.
Improved company's quality and productivity by streamlining systems and processes.