Edwin Briceno
Tamarac,FL
Summary
Results-driven professional with over 15 years of expertise in collections, accounts receivable, and sales. Proven ability to achieve financial objectives through strategic negotiation, exceptional communication, and a strong focus on resolving complex account issues. Adept at managing large account portfolios, streamlining billing processes, and enhancing cash flow while maintaining a customer-focused approach. Known for thriving in dynamic, fast-paced environments, with a high level of attention to detail and accuracy. Fluent in Spanish, offering valuable communication skills in diverse settings, and committed to driving operational efficiency and financial success.
Overview
9
9
years of professional experience
Work History
AR Analyst, Credit & Collections
ECU Worldwide
04.2022 - Current
- Managed over 3,000 global accounts, handling collections for LCL, FCL, and air containers from freight forwarders
- Collaborated with the operations team to contact customs brokers and local agents for import/export transactions
- Conducted credit evaluations via Experian and secured business references to approve credit lines for new customers
- Processed new vendor accounts by obtaining W-9s and tax documentation for both accounts receivable and payable
- Partnered with the legal team to escalate accounts for legal action when collection efforts were exhausted
- Corrected misapplied balances through general ledger entries and deposited payments via multiple methods
- Participated in weekly strategy meetings with the financial controller to discuss payment projections and account statuses.
AR Analyst, Collections/Billing
First Onsite
02.2021 - 04.2022
- Provided weekly reports on accounts over 60 days past due, coordinating with the controller on payment demands
- Worked with project managers and property insurers to file appeals for denied insurance claims
- Escalated unresolved accounts past 90 days to the legal team, facilitating liens and legal action on overdue balances
- Monitored customer portals to track invoice statuses and submitted required documentation for appeal processes
- Managed VIP account payment histories and processed refund requests for unresolved shortages
- Prepared and submitted billing documents, ensuring customers were advised of overdue balances with monthly statements
- Organized vendor registration forms, insurance certificates, W-9s, licenses, and lien releases.
AR Analyst, Collections
Insight Global
03.2020 - 01.2021
- Managed Clorox accounts for over 200 retail outlets including GNC, Vitamin Cottage, Albertson’s, and iHerb
- Communicated with customers to resolve past due balances using a variety of methods to secure payments
- Coordinated with the sales team to release order holds and credit blocks while updating on account status
- Forwarded trade spends (advertising and marketing discounts) to the deduction team for invoice adjustments
- Processed credit card payments and provided details to the cash application team to clear AR balances
- Generated and submitted refund packets for verified overpayments or shortages, securing manager approval
- Prepared credit and write-off requests with detailed documentation for managerial sign-off.
A/R Collections Billing Manager
SAFEbuilt
10.2017 - 02.2020
- Oversaw collections for private providers and municipal construction services across South Florida
- Managed new project setups for clients contracting additional services, customizing rates based on project scope
- Negotiated with clients to resolve overdue balances, securing payments including a $2 million collection in one month
- Prepared end-of-month financial reports and developed strategies to reduce DSO (Days Sales Outstanding)
- Assisted in migrating accounting systems from QuickBooks and Sage to Ajera, ensuring data accuracy.
A/R Collection Specialist
MedPro
06.2015 - 05.2017
- Coordinated with insurance providers to resolve denied, unpaid, or underpaid claims related to mental health and substance abuse coding
- Verified patient insurance benefits and obtained authorizations to ensure payment of claims
- Submitted medical records to support insurance appeals for denied claims and reconciled billing discrepancies
- Managed disputes with third-party vendors rejecting claims and interfaced with major insurance companies including United Healthcare, Aetna, BlueCross BlueShield, and more.
Education
Credits in Accounting And Business Administration
Broward Community College
El Externado Camilo Torres
01.2006
Skills
- Microsoft Office: Word, PowerPoint, Excel, Outlook
- Software: Salesforce, Dash, SharePoint, Citrix, Nexus, edgeMED, MLS, Power BI
- Accounting Systems: QuickBooks, SAP, NetSuite, Sage, Topaz, Ajera
- Expert in collections and sales strategies
- High tolerance for stress in dynamic environments
- Exceptional communication and negotiation skills
- Strong multi-tasking abilities in fast-paced settings
- Self-motivated with a results-oriented mindset
- Billing, disbursement, and reconciliation expertise
- Problem-solving and decision-making proficiency
- Team collaboration and leadership
- Fluent in both English and Spanish
Timeline
AR Analyst, Credit & Collections
ECU Worldwide
04.2022 - Current
AR Analyst, Collections/Billing
First Onsite
02.2021 - 04.2022
AR Analyst, Collections
Insight Global
03.2020 - 01.2021
A/R Collections Billing Manager
SAFEbuilt
10.2017 - 02.2020
A/R Collection Specialist
MedPro
06.2015 - 05.2017
Credits in Accounting And Business Administration
Broward Community College
El Externado Camilo Torres
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