Lesly Bernal

• Managed coat check operations during busy events at upscale venue.
• Assisted guests with coat retrieval and storage efficiently and courteously.
• Maintained organized coat check area to ensure quick service and safety.
• Monitored coat storage for security and proper item handling protocols.

• Prepared ingredients by chopping, slicing, and measuring for daily menu items.
• Maintained cleanliness of kitchen tools and equipment to ensure safety standards.
• Assisted chefs with cooking techniques and plating for various dishes.

• Implemented visual merchandising strategies to improve product displays. Coordinated staff schedules to optimize store coverage during peak hours. Conducted regular team meetings to communicate updates and expectations. Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

I provided customer service for two years, first as a cashier, then becoming the manager of this place. Monitored inventory levels and restocked shelves as needed during shifts. Resolved customer complaints promptly and professionally to enhance satisfaction.