Lesly Castillo
Lynn,MA
Summary
Compassionate and reliable professional with over four years of experience as a paraprofessional and program specialist, known for driving program growth, delivering high-quality student services, and ensuring smooth day-to-day operations. A dedicated leader who aligns departmental goals with the organizational vision and mission. Bilingual in English and Spanish, with strong proficiency in Microsoft Word and Excel.
Also recognized as a highly organized Administrative Clerk with a track record of high productivity in document management, data entry, and scheduling. Known for adaptability, strong communication, and problem-solving skills in fast-paced environments. Committed to confidentiality and excellence in administrative support.
Overview
6
6
years of professional experience
Work History
Clerk
Lynn Public Schools
Lynn, MA
10.2022 - 10.2024
- Typed, formatted and edited correspondence and other documents.
- Greeted and signed in visitors to facilitate front office operations.
- Provided support to visitors by answering questions and directing them accordingly.
- Managed daily office operations and administrative support tasks efficiently.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Answered telephones, directed calls, and took messages.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Developed organizational filing systems for confidential customer records and reports.
- Operated office equipment such as photocopiers, scanners, and fax machines.
Paraprofessional
Lynn Public Schools
Lynn, MA
10.2018 - 10.2022
- Differentiated Paraprofessional for support with planning of lessons and enforcing rules of class and school.
- Prominent for alleviating behavior issues in the class.
- Implement immense support to the teacher and better equip students with skills that are needed for them to advance in their academic career.
- Supervise students throughout the school day, both inside and outside the classroom, including lunchroom, bus duty, playground, and community.
- Facilitate meetings with teacher and principal to discuss and inform students’ progress, improvements, and needs.
- Individually support struggling students, conducting assignments while the teacher meets with students 1:1, and maintaining safety within the classroom.
Program Specialist
Girls Incorporated of Lynn
Lynn, MA
06.2019 - 09.2022
- Implement program centered leadership for young girls.
- Collaborate with employees to encourage girls to think critically and to promote a healthy, warm, supportive, and relational atmosphere that promotes every child's success.
- Formulate an environment that empowers young girls through the development of skills, and coordination of important resources and supportive services.
- Provide direct care and support to girls ranging from 5 to 13 years of age, fostering increased independence, choice, and empowerment while assuring that the health and safety needs of the participants are being met at all times.
- Supervise, inspire, observe, and help employees in the design and implementation of high-quality programs and services conducive to individuals' personal, academic, and social-emotional growth.
- Oversee the quality of the program services by ensuring that the needs of the individuals are met, and the necessary service and support are provided at all times.
Education
Associate of Arts - Elementary Education
North Shore Community College
Lynn, MA05-2021
Skills
- Influence
- Cross collaboration
- Cultural building
- Quality improvements
- Leadership
- Program development
- Student engagement
- Teacher support
- Relationship Building
- Curriculum planning
- Project Management
- PC and Mac OS X operating systems
- Microsoft Word
- PowerPoint
- Excel
- Team collaboration
- Document management
- Time management
- Record keeping
- Communication skills
- File organization
- Scheduling and calendar management
- Conflict resolution
Timeline
Clerk
Lynn Public Schools
10.2022 - 10.2024
Program Specialist
Girls Incorporated of Lynn
06.2019 - 09.2022
Paraprofessional
Lynn Public Schools
10.2018 - 10.2022
Associate of Arts - Elementary Education
North Shore Community College
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