LESLY DETRICK
Summary
MILITARY WIFE & US CITIZEN
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
At the store Krispy Kreme, I turned the worst store where several managers had already failed, into one of the best stores, with the best sales and the best team ever.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior District Manager
New Generation Of God's Army
12.2014 - 03.2025
- I have created 4 non-profit churches organizations at the international level, where entire communities have been benefited as well as organizing more than 200 missions where thousands of lives have been transformed by the love of God
- Supervised 300 locations , enforcing high-quality standards of operation.
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Manage capital improvement budgets and capital, raised funds to purchase a truck and 25 foot trailer to provide relief to poverty individuals, at the USA, Africa and Mexico.
- Successfully raised over $100,000.00 in donations to send relief aid to Africa, including the acquisition and shipping of a 40- foot container.
- Facilitated spiritual growth among congregation members, leading weekly services and bible study sessions.
- Fostered an inclusive atmosphere where individuals from different backgrounds could come together to form a united community.
- Built relationships with local and international mission organizations for successful partnerships.
- Mentored local leaders, fostering their growth and empowering them to take on greater responsibilities within the community.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Increased volunteer engagement with effective recruitment strategies.
- Supervised various locations, enforcing high-quality standards of operation.
- Launched quality assurance practices for each phase of development
General Manager, Administration
Krispy Kreme
01.2022 - 11.2023
- Collaborated with marketing team on local advertising campaigns that successfully attracted new customers more than 1,000 new customers, while retaining existing clientele base.
- The store was really bad, and we became the best store we received a honor certificate we did the best sales , best RCP%, best OSAT, best ECOMM AVAILABILITY, best SAFETY.
- I was working closely with my team to achieve my shop's business plan objectives and profitability.
- I was providing information to store management by recapping promotional activity; reporting business opportunities, results, trends and competitive information.
- I was manages controllable costs by educating my team on procedures for controlling merchandise variation, managing salaries, overtime, cash, repair and maintenance costs.
- I was partners with vendors to ensure product is available. Timely execution of monthly promotions.
- I was ensured vendor's performance and behavior is professional.
- I was ensures store operations are profitable by managing cash and merchandise variation, salaries, and other controllable expense lines on the P&L.
- I was protecting the employees, customers and company assets by maintaining a safe and secure working environment; enforcing safety practices; providing safety communication and training.
- I achieves financial objectives by forecasting requirements, preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- I was providing leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results.
- I provided coaching to develop action plans for issue resolution.
- I have done administration counseling notices; initiates corrective actions. Implements non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced operational risks while organizing data to forecast performance trends.
- Interacted well with customers to build connections and nurture relationships.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- I maintains staff by recruiting, selecting and orienting employees.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
Bachelor's Degree Bussines Administration - Business Accountancy
UNIVERSIDAD NACIONAL AUTONOMA DE MEXICO
MEXICO CITY01.2012
High School Diploma -
Universidad Latinoamericana
Mexico , City01.2007
Skills
- Operations management
- Sales management
- Staff training and development
- Strategic planning
- Inventory control
- Employee motivation
- Project planning
- Goal setting and performance metrics
- Negotiation
- Budget administration
- Customer relations
- Tactical business planning
- Human resource management
Certification
- Certified with credentials, pastor of Assemblies of God
- CPR & AED Certified
- All star certificate (wks)
- Valid driver's license and clean record
- CODAR
- Circle K leader training
- Service Food
Accomplishments
- Documented and resolved store they want to close because the company lose more than 500,000 dollars which led to the best store with more profit in all Arizona.
- Organized relief effort and sent a 25' trailer with donations to Mexico City after major earthquake
- I have achieved missions or projects that seemed impossible by working as a team, working hard and in that way impacting an entire community.
- I have directed short-term, medium-term and long-term projects and all have been successful
- Organized relief effort and shipped a 40-foot, container to Africa with full of donations.
- Opened a successful business at 12 years of age
- Initiated and stated 4 new churches in different countries.
- Supervised team of 1,500 staff members.
- Achieved helping more than 12,000 people through effectively helping with food , donations, prayers, training.
EXTRA
I have more than14 years serving as a missionary, helping thousands of peoples, providing food, clothes, and love from Jesus Christ. Relief has been provided to the people who are in most need, we pray for them and provide spiritual guidance. I love to serve people, and everything I do is with my best efforts because I am compassionate individual. I love to achieve goals.
Languages
Spanish
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft
Interests
Traveling
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureWork from home optionTeam Building / Company RetreatsFlexible work hoursTimeline
General Manager, Administration
Krispy Kreme
01.2022 - 11.2023
Senior District Manager
New Generation Of God's Army
12.2014 - 03.2025
Bachelor's Degree Bussines Administration - Business Accountancy
UNIVERSIDAD NACIONAL AUTONOMA DE MEXICO
High School Diploma -
Universidad Latinoamericana
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