Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Lesly Gonzáles

Columbia,MD

Summary

Dynamic professional with a proven track record in customer service and teamwork.

Excelled in enhancing organizational growth and client satisfaction through exceptional problem-solving and multi-tasking abilities. Demonstrated commitment to professional development and positive outcomes, leveraging both interpersonal skills and process efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

Victoria's Secret & PINK
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Teacher's Assistant

Fundación Mhotivo Honduras
08.2016 - 06.2019
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.

Human Resources Assistant

AHAC Honduras
04.2021 - 12.2022
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.

Education

Bachelor Of Laws -

Universidad Tecnológica De Honduras
San Pedro Sula, Honduras

Bachelor -

Aileen Bilingual Institute
San Pedro Sula, Honduras
11.2012

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Listening skills
  • Reliable and punctual
  • Outgoing personality
  • Positive and professional

Certification

  • “Professional Profile and Ethics; Human Relations and Attention to Diversity” with a duration of 9 hours.
  • “Educational Diploma; THE MORAL MAN: AN ASSET FOR SOCIETY” with a duration of 32 hours.
  • “Educators together pursuing”

Languages

Español
Native or Bilingual
English
Professional Working

Timeline

Sales Associate

Victoria's Secret & PINK
09.2024 - Current

Human Resources Assistant

AHAC Honduras
04.2021 - 12.2022

Teacher's Assistant

Fundación Mhotivo Honduras
08.2016 - 06.2019

Bachelor Of Laws -

Universidad Tecnológica De Honduras

Bachelor -

Aileen Bilingual Institute

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Lesly Gonzáles