Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Request health plan authorizations/information as required.
Answer inbound calls from customers to provide information to new and existing patients.
Create and work with new orders to ensure patients receive necessary equipment.
Confirm delivery appointments.
Deliver and pick up equipment from homecare patients.
Assist patients in solving problems regarding equipment use.
Maintain daily vehicle maintenance logs and incident reports.
Maintained clean, orderly work environment free of hazards.
Operated equipment while observing standard safety procedures.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Responsible for ensuring safe work enviroment.
Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
Guided aircraft into and out of parking positions using hand signals.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
Prepared hazardous material shipments in compliance with safe handling practices.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Collaborated with team members to handle guest requirements.
Ensured guest concerns were handled in an efficient and timely matter with the primary focus satisfying the guest.
Handled various ticket transactions.