Lesly Ibanez
Raymondville,TX
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
6
6
years of professional experience
Work History
Team Leader
Chick-fil-A
09.2020 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Maintained database systems to track and analyze operational data.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated various customer needs and feedback to drive product and service improvements.
Substitute Teacher, K-12
Raymondville ISD
08.2018 - 03.2020
- Took over class for regular classroom teacher, managing assignments, student needs, and record keeping.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Education
Bachelor of Science - Nursing
The University of Texas Rio Grande Valley
Edinburg, TX12-2028
Skills
- Coaching
- Mentoring
- Complaint resolution
- Marketing expertise
- Technical support
- Change management
- Documentation and reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader
Chick-fil-A
09.2020 - Current
Substitute Teacher, K-12
Raymondville ISD
08.2018 - 03.2020
Bachelor of Science - Nursing
The University of Texas Rio Grande Valley
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