Lesly Navarro
El Paso
Summary
Hardworking and highly motivated professional with a strong desire to contribute combined knowledge and skills to enhance business performance. Excels both as an individual contributor and as a team player, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven, passionate about driving growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Target Hospitality
12.2022 - Current
- Streamlined guest experiences with prompt and efficient service for arrivals and departures.
- Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
- Offered administrative support by managing document copies, faxes, and filings.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
- Organized incoming mail distribution system that streamlined delivery of important documents among employees.
- Increased efficiency through proficient use of office software, including word processing and spreadsheet applications.
- Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Managed daily room inventory to maximize occupancy rates and revenue generation.
- Assisted management in developing annual budgets by providing accurate analysis of historical spending data.
- Input financial data and produced reports using Software.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
HR Intern
Target Hospitality
10.2022 - 12.2022
- Reviewed applications, conducted interviews, and evaluated candidate qualifications for various roles
- Provided support throughout the onboarding process for new hires including orientation sessions
- Collaborated with hiring managers to understand their staffing needs and develop recruitment plans accordingly
- Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
- Performed searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, and employee referrals
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Developed strong written and verbal communication skills.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Administered employee benefits programs and assisted with open enrollment.
Housekeeping Room Attendant
Target Hospitality
07.2021 - 06.2022
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Beauty Salon Coordinator
Sports Clips
03.2020 - 05.2021
- Implemented comprehensive safety protocols in compliance with state regulations, ensuring a safe and healthy environment for both clients and staff.
- Recruited talented professionals to join the salon team, creating a diverse group of skilled stylists and beauty experts.
- Maintained comprehensive knowledge of industry trends and developments to offer informed recommendations to both clients and staff members.
- Assisted clients in selecting appropriate services based on their individual needs, ensuring optimal satisfaction with results.
- Managed financial transactions accurately, maintaining detailed records of sales and expenses for accurate budgeting purposes.
- Implemented inventory management systems to minimize product waste and optimize stock levels.
Education
High School Diploma - undefined
Canutillo High School
El Paso, Texas06.2020
Skills
- Meeting Scheduling
- Proficient in Written and Oral Communication
- Office Management
- Expense Reporting
- Collaborative Teamwork
- Hospitality Operations Support
- Microsoft Office
- Analytical Problem-Solving
Languages
Spanish, Bilingual
Timeline
Front Desk Receptionist
Target Hospitality
12.2022 - Current
HR Intern
Target Hospitality
10.2022 - 12.2022
Housekeeping Room Attendant
Target Hospitality
07.2021 - 06.2022
Beauty Salon Coordinator
Sports Clips
03.2020 - 05.2021
High School Diploma - undefined
Canutillo High School
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