Lesly Navarro
Richmond,TX
Summary
Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
8
8
years of professional experience
Work History
Case Aide
U.S Committee for Refugees and Immigrants
08.2024 - 03.2025
- Conduct routine calls to clients to assist with coordination of services and assess for safety.
- Maintain a high standard of record-keeping.
- Provide information, education, referrals, outreach, advocacy, and support to ensure each child receives the services needed.
- Assist in completing applications and referral forms.
- Provide administrative support to PRS workers.
- Coordinate and maintain communication with key stakeholders.
Student Support Manager
Communities in Schools of Houston
02.2023 - 07.2024
- Manage major campus functions
- Adhere to performance expectations, campus plan, and campus agreement
- Coordinate agency, partners, and community resources
- Develop and evaluate subordinates and volunteers
- Manage budget
- Oversee campus caseload and compliance goals as set by campus contract
- Refer students and families to community resources
Educational Assistant
Mission West Elementary
08.2020 - 02.2023
- Follow the lesson plans provided by the classroom teacher to provide an effective and appropriate educational program for assigned students
- Maintain discipline and classroom control that fosters a safe and positive environment for all students and staff per school policy
- Grade papers and homework, complete accurate records, and other required data, and submit reports promptly
- Maintain strict student and parent confidentiality
- Provide feedback to the teacher; including student behavior, lessons completed, and any changes in lesson plans
Case Manager Intern
Houston Angels
06.2022 - 12.2022
- Attended weekly meetings to discuss foster family’s needs and plan intervention strategies
- Contacted community stakeholders to seek support for the organization’s service projects
- Engaged with foster families while preparing for service projects where all clients are served
- Planned and prepared for service projects
- Documented service delivery
- Co-led and attended assessment sessions for the organization’s mentoring and family programs
Supported Employment/ Education Specialist
Texana Center
05.2019 - 07.2020
- Used the Individual Placement and Support model when providing services to clients between the ages of 15 through 30 years old
- Met with client’s parents/guardians to assist in understanding and supporting educational and employment goals
- Of these, 45% required Spanish-speaking services
- Collaborated with High School counselors to monitor students’ progress and ensure they stay on track
- Helped clients sign up for required testing based on the client’s educational plan
- TSI for college admission and TEAS for the nursing program
- Contacted employers to help clients receive appropriate accommodations
- Assisted college students in applying to receive accommodations through their college Office of Disabilities Services
- Supported clients in applying for their FAFSA, meeting admission requirements, scholarships, and signing up for college courses
Education Coach
KnILE Center
01.2019 - 05.2019
- Collaborated one-on-one with a middle school and a high school student to enhance cognitive and academic skills
- Conducted activities that addressed and focused on the students’ specific needs
- Established goal setting with each student to fit their needs and enhance their social and educational skills
- Supported High School students through their ACT testing, FAFSA, and college admissions process
Intern
Communities in Schools of Houston
01.2019 - 05.2019
- Conducted Pre and Post assessments of approximately fifty at-risk students
- Assisted supervisor in conducting school-wide activities
- Built rapport with parents to facilitate student’s progress
- Assisted Principal in miscellaneous tasks such as translating information during Spanish-speaking events
- Facilitated a student-assisted program of ten students, grades 1st and 2nd
- Assisted supervisor in coordinating agency, partners, and community resources
- Documented all the services provided
Peer Mentor
Texas State University- San Marcos
08.2017 - 12.2018
- Conducted one-on-one meetings throughout the semester with each student to provide support and guidance
- Met with approximately sixty students at least three times per semester
- Attended three University Seminar classes each semester with college first-year students to educate them about resources around campus
- Directed students to proper educational and personal resources
- Resources included but were not limited to additional tutoring, student organizations, medical insurance options, and counseling services
- Assisted students in renewing their FAFSA application along with applying for their next semester courses
Mentor
P-16 Initiatives at Lock Hart High School
01.2017 - 05.2017
- Supported students to apply and navigate through FAFSA
- Worked individually with students to create a post-graduation educational plan
- Provided information for high school seniors, including but not limited to Universities, Community Colleges, Technical Colleges, and the Workforce
- Supported over forty students to apply and navigate through the admission process
- Monitored student grades during grading periods and assessed their needs to receive additional tutoring
Education
Master of Social Work -
University of Houston
08.2023
Skills
- Bilingual: English and Spanish
- Excellent communication skills
- Initiative-taking
- Adaptive learner
- Case Management
- Community outreach
- Student and family engagement
- Administrative support
- Quality assurance
- Team collaboration
- Community outreach programs
- Advocate for students and families
Timeline
Case Aide
U.S Committee for Refugees and Immigrants
08.2024 - 03.2025
Student Support Manager
Communities in Schools of Houston
02.2023 - 07.2024
Case Manager Intern
Houston Angels
06.2022 - 12.2022
Educational Assistant
Mission West Elementary
08.2020 - 02.2023
Supported Employment/ Education Specialist
Texana Center
05.2019 - 07.2020
Education Coach
KnILE Center
01.2019 - 05.2019
Intern
Communities in Schools of Houston
01.2019 - 05.2019
Peer Mentor
Texas State University- San Marcos
08.2017 - 12.2018
Mentor
P-16 Initiatives at Lock Hart High School
01.2017 - 05.2017
Master of Social Work -
University of Houston
Similar Profiles
Jessika GarciaJessika Garcia
Program Support Specialist at U.S. Committee for Refugees and Immigrants (USCRI)Program Support Specialist at U.S. Committee for Refugees and Immigrants (USCRI)
RENE ALEJANDRO PINILLARENE ALEJANDRO PINILLA
Case Manager at U.S. Committee for Refugees and Immigrants USCRICase Manager at U.S. Committee for Refugees and Immigrants USCRI
ALINA CISNEROSALINA CISNEROS
Sr. Quality Assurance Manager at U.S. Committee for Refugees and Immigrants (USCRI)Sr. Quality Assurance Manager at U.S. Committee for Refugees and Immigrants (USCRI)