LESLY PHIACH
Portland,OR
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Cabin Service Agent
G2 Secured Staff
Portland, OR
10.2021 - Current
- Verified all paperwork was completed accurately prior to each flight departure.
- Performed pre-flight inspections on aircraft cabins including checking seat belts, armrests, tray tables, lavatories.
- Maintained cleanliness of aircraft cabins throughout the duration of each flight by collecting garbage from seats and floors after disembarking passengers at arrival gates.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Followed safety, passenger and supply pre-flight checklists.
- Kept cabin neat, clean and professional in appearance.
Food Preparation Worker
Sky Chief
Portland, OR
08.2018 - 10.2018
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Prepared ingredients for cooking including portioning, chopping, and storing food before use.
- Measured ingredients required for specific food items being prepared.
- Stocked service stations with food items such as condiments, salads, desserts, and beverages.
- Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
- Sliced cooked meats for sandwiches and salads as well as carved roasts at carving stations in the kitchen.
- Labeled containers with identifying information like date prepared and expiration dates.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Kept track of supplies used in the kitchen to ensure restocking when necessary.
- Responded quickly to any requests from wait staff or management.
- Maintained cleanliness of floors in the kitchen area throughout shift.
- Disposed of leftover food following health code guidelines.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Followed recipes and customer requests to prepare meals.
- Re-stocked, organized and arranged service and food stations.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
Night Stocker
Walmart
PORTLAND, OR
08.2015 - 07.2018
- Received and unpacked deliveries of store merchandise.
- Organized stockroom shelves according to product type.
- Restocked shelves with merchandise from back room storage area.
- Checked in orders for accuracy, quantity and quality.
- Maintained cleanliness of work areas throughout shift.
- Operated pallet jacks and forklifts to move products throughout warehouse.
- Assisted customers with locating items in the store or on the sales floor.
- Stored merchandise in designated areas within the store or warehouse facility.
- Rotated stock regularly to ensure freshness of items on display.
- Conducted weekly physical inventory counts of all products in stock.
- Identified damaged goods and reported them to supervisor for return.
- Provided customer service assistance when needed during late night hours.
- Adhered to company safety policies while working around heavy machinery and equipment.
- Ensured that aisles were neat, tidy, and properly stocked at all times.
- Replenished supplies of bags, boxes, and other necessary materials as needed.
- Followed instructions to properly arrange merchandise items.
- Maintained current and accurate inventory with cycle counts and audits.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Checked shelves in department to determine replenishment needs.
- Assessed floor displays to restock merchandise.
- Picked up boxes and related trash from sales floor.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Identified and quickly handled spill clean-up.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed and unpacked items, checking breakables before stocking on shelves.
Mail Sorter
Direct Marketing Solutions
PORTLAND , OR
12.2012 - 09.2014
- Sorted incoming mail for distribution to staff, departments and external customers.
- Operated automated sorting equipment to separate letters, flats and packages according to predetermined criteria.
- Labeled containers with required information before dispatching them.
- Stocked supplies such as envelopes, labels and other materials needed for mailing operations.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Sorted and placed materials or items on racks, shelves or bins for transport to recipient or destination.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
Cashier/Supervisor
WHALERS STORE
Honolulu, HI
11.2008 - 11.2012
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Developed and implemented new processes to improve customer service and sales efficiency.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
- Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
- Maintained an organized work environment by stocking shelves and cleaning up after each shift.
- Created a positive atmosphere in the workplace by recognizing employees' efforts through rewards programs.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Called for backup cashiers during peak times to minimize wait time for customers.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Supervised counting cash drawers and made bank deposits as part of store opening and closing procedures.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Reconciled registers to prepare daily bank deposits.
- Processed payments promptly for customers to exceed productivity standards.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
Kitchen Helper
Burger King
Honolulu, HI
07.2007 - 11.2008
- Assisted cooks in preparing ingredients for meals.
- Stocked kitchen with necessary supplies such as food, paper goods and cleaning products.
- Transported bulk foods from storage to cooking areas.
- Disposed of garbage according to health code regulations.
- Swept and mopped floors in the kitchen area.
- Followed all safety protocols while operating kitchen equipment including slicers, mixers and grinders.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Education
High School Diploma -
05.2004
Some College (No Degree) - General Studies
Skills
- Flight Safety
- Emergency Care
- Regulatory Compliance
- First Aid
- Emergency Response Coordination
- Verbal and Written Communication
- Safety Procedures
- Administrative Tasks
- Cleanliness and Sanitation
- Aircraft Restocking
- Company Culture and Values
- Company Policy Adherence
- Public Speaking
Timeline
Cabin Service Agent - G2 Secured Staff
10.2021 - Current
Food Preparation Worker - Sky Chief
08.2018 - 10.2018
Night Stocker - Walmart
08.2015 - 07.2018
Mail Sorter - Direct Marketing Solutions
12.2012 - 09.2014
Cashier/Supervisor - WHALERS STORE
11.2008 - 11.2012
Kitchen Helper - Burger King
07.2007 - 11.2008
CHUUK HIGH SCHOOL - High School Diploma,
Honolulu Community College - Some College (No Degree), General Studies