Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lesly Rojas

North Port,FL

Summary

Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in optimizing routes and prioritizing calls.

Knowledgeable Substitute Teacher committed to sharing knowledge and adapting lessons to allow children to succeed. Well-educated in identifying instructional methods and materials and creating classroom environment conducive to learning.

Overview

8
8
years of professional experience

Work History

Dispatcher

Lee County
Fort Myers, FL
12.2022 - Current
  • Received and dispatched calls for emergency services.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Updated records of driver locations, delays, and cancellations.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Assigned drivers to appropriate routes based on customer needs.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Ensured compliance with safety regulations and company policies.
  • Participated in team meetings discussing changes in procedures or processes.

Substitute Teacher

Ida S. Baker High School
Cape Coral, FL
02.2022 - 01.2023
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Implemented school policies and procedures in the classroom.
  • Ensured that each student had access to appropriate materials and resources.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.

Substitute Teacher

Patriot Elementary School
Cape Coral, FL
01.2022 - 01.2023
  • Organized lesson plans and activities for students.
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Assisted with classroom management issues when needed.
  • Implemented school policies and procedures in the classroom.
  • Collaborated with other teachers to ensure student success.
  • Monitored student progress throughout the day.
  • Ensured that each student had access to appropriate materials and resources.
  • Promoted a safe and secure atmosphere within the classroom setting.

Child Care Supervisor

Bobbie Noonans Child Care
Cape Coral, FL
06.2016 - 01.2020
  • Developed and implemented age-appropriate activities to stimulate physical, emotional, social, and intellectual growth of children.
  • Maintained a clean environment by changing 30+ diapers daily, potty training dozens of children, and regularly sanitizing surfaces/toys
  • Instructed staff on proper childcare techniques and strategies for dealing with difficult behaviors.
  • Effectively interacted with infants and educated toddlers, working toward specific age-appropriate milestones.

Education

Associate of Arts - General Studies

Florida Southwestern State College
Fort Myers, FL
07-2019

Skills

  • Dispatch Coordination
  • Service Coordination
  • Critical thinker
  • Communication
  • Teamwork
  • Adaptability
  • Stress Tolerance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Dispatcher

Lee County
12.2022 - Current

Substitute Teacher

Ida S. Baker High School
02.2022 - 01.2023

Substitute Teacher

Patriot Elementary School
01.2022 - 01.2023

Child Care Supervisor

Bobbie Noonans Child Care
06.2016 - 01.2020

Associate of Arts - General Studies

Florida Southwestern State College

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Lesly Rojas