Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Lesly Sosa

El Paso,TX

Summary

Friendly and reliable costumer service offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
El Paso, TX
11.2021 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns
  • Helped customers complete purchases, locate items and join reward programs

Shift Leader

Dairy Queen
El Paso, TX
08.2019 - 10.2021
  • Trained new employees and delegate daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Crew Member

Raising Cane's Restaurants
El Paso, TX
03.2021 - 06.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru, and other areas.
  • Assisted other team members to achieve goals
  • Took orders, prepared meals, and collected payments
  • Prepared products following restaurant, health and safety standards and procedures

Education

High School Diploma -

Eastlake High School
El Paso, TX
06.2017

Skills

  • Bagging Items
  • Managing Orders and Deliveries
  • Cash Register Operation
  • Customer Inquiries
  • Food Preparation and Safety
  • Workstation Setup and Breakdown
  • Customer Experience
  • Order Receiving
  • Cooperative Attitude
  • Order and Refund Processing
  • Building Customer Trust and Loyalty
  • Interpretation and Translation Services

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Walmart
11.2021 - Current

Crew Member

Raising Cane's Restaurants
03.2021 - 06.2021

Shift Leader

Dairy Queen
08.2019 - 10.2021

High School Diploma -

Eastlake High School

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Lesly Sosa