Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lesly Tenecela

Portchester

Summary

Dynamic team player with strong customer service and complaint resolution skills, honed at Air Riderz Trampoline Park. Proven ability to train new staff and maintain workplace safety while efficiently managing POS systems. I excel in fostering collaboration and enhancing team performance in fast-paced environments. Focused on customer satisfaction and team productivity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Air Riderz Trampoline Park
01.2024 - Current
  • Maintained a productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payments for order totals.
  • Addressed and resolved customer complaints politely and professionally.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Teacher’s Assistant

Sacred Heart Parish
09.2022 - 01.2024
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with the teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Completed daily reports on attendance and disciplinary performance.

Education

No Degree -

Port Chester Senior High School
Port Chester
06-2026

Skills

  • Complex Problem-solving
  • Call center operations
  • Adaptability and flexibility
  • Collaboration and teamwork
  • Customer service
  • Attention to detail
  • Equipment maintenance
  • Safety
  • Training and mentoring
  • POS systems

Certification

Adult/Child/Infant CPR &AED - [12/14/2025 - 12/14/2027]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Team Member

Air Riderz Trampoline Park
01.2024 - Current

Teacher’s Assistant

Sacred Heart Parish
09.2022 - 01.2024

No Degree -

Port Chester Senior High School
Lesly Tenecela