Lesly Urquiza
El Paso,TX
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
3
3
years of professional experience
Work History
Covid19 Operations Assistant
City Of El Paso
08.2020 - Current
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
- Assisted operations manager with planning of routine operations and special projects.
- Assisted with facility scheduling and customer service.
- Analyzed and reported on operational data to identify trends and issues.
- Performed a variety of task supporting test collection sites, education and contact tracing.
- Prepare testing site and equipment and perform administrative duties.
- Provided active contact trace investigation and surveillance for COVID19
- Established and maintained relationships with local health care agencies, health care providers.
- Supervised programming and administrative facets of temporary homeless shelter for women and children, many with dual diagnoses.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Facilitated communication between clients and other service providers.
Education
Associate of Science - Behavioral Sciences
El Paso Community College
El Paso 05.2025
Skills
- Document Control
- Project Coordination
- Meeting Support
- Project Planning
- Clerical Support
- Records Preparation
- Data Communications
- Policy Writing
- Clinical Development and Operations
- Customer Support
- Written and Oral Communications
Timeline
Covid19 Operations Assistant
City Of El Paso
08.2020 - Current
Associate of Science - Behavioral Sciences
El Paso Community College
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