Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
GeneralManager

Lesly Vazquez

Carpentersville,IL

Summary

Dynamic leader with a long proven track record of working at Taco Bell, excelling in operations management and team building. Found ways to elevate sales and employee satisfaction through strategic leadership and efficient multitasking. Expert in inventory control and verbal communication, achieving notable accuracy in financial transactions.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Cashier

Taco Bell
07.2008 - 12.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shift Leader

Taco Bell
01.2009 - 05.2017
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Assistant Manager

Taco Bell
06.2017 - 02.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Increased sales through effective merchandising strategies and targeted promotions.

General Manager

Taco Bell
08.2024 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

High School Diploma -

Conant High School
Elk Grove Village, IL

Skills

  • Leadership and team building
  • Problem Solving
  • Effective leader
  • Efficient multi-tasker
  • Time management
  • Training and development
  • Inventory control
  • Goal setting
  • Verbal and written communication

Accomplishments

  • Achieved raising the PPR(Period Performance review) from 30% to 70% as General manager by working collectively with my team and completing Tasks with accuracy and efficiency.

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

General Manager

Taco Bell
08.2024 - Current

Assistant Manager

Taco Bell
06.2017 - 02.2024

Shift Leader

Taco Bell
01.2009 - 05.2017

Cashier

Taco Bell
07.2008 - 12.2008

High School Diploma -

Conant High School
Lesly Vazquez