Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lesly Villeda

Saint Michael,MN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Medical Assistant

South Lake Pediatrics
03.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Receptionist

South Lake Pediatrics
03.2020 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.

Float Medical Receptionist

Fairview Health Services
11.2018 - 03.2020
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Supported office staff and operational requirements with administrative tasks.

Service Administrator

Walser
01.2016 - 11.2018
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
  • Updated customer service database with new information, address changes and contact details.
  • Researched issues with shipments, product damage and incorrect product amounts.

Education

Associate of Science - Medical Assisting

Anoka Technical College
Anoka, MN
05.2023

Skills

  • Conflict Resolution Ability
  • Customer Service
  • Lab Specimens and Collections
  • Administering Immunizations
  • Vitals Collection and Documentation

Certification

  • CMA - Certified Medical Assistant
  • First Aid/CPR Certified

Timeline

Medical Assistant

South Lake Pediatrics
03.2023 - Current

Receptionist

South Lake Pediatrics
03.2020 - Current

Float Medical Receptionist

Fairview Health Services
11.2018 - 03.2020

Service Administrator

Walser
01.2016 - 11.2018

Associate of Science - Medical Assisting

Anoka Technical College

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Lesly Villeda