Leslye Acosta
Mesquite,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Guadalajaras
Melissa, TX
10.2023 - Current
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Collaborated with management on developing strategic plans for achieving business goals.
Assistant Manager
Lala Land Cafe
Dallas, TX
02.2022 - 02.2023
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Resolved conflicts between team members in an effective manner.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Cashier /Server
Gapco Logistics
Dallas , TX
05.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
Garland High School
Garland, TX05-2017
Skills
- Inventory management
- Point-of-sale systems
- Operational strategy
- Employee training
- Performance evaluation
- Conflict resolution
- Customer service
- Multitasking in a high-volume environment
- Team leadership
Languages
English
Professional
Spanish
Professional
Certification
- food handler
Timeline
Assistant Manager
Guadalajaras
10.2023 - Current
Assistant Manager
Lala Land Cafe
02.2022 - 02.2023
Cashier /Server
Gapco Logistics
05.2021 - 10.2021
High School Diploma -
Garland High School
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