Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leslye Berumen

Carpentersville,IL

Summary

Managing client relationships, ensuring customer satisfaction, and driving business growth by delivering tailored solutions. Skilled in identifying client needs, aligning them with company offerings, and proactively addressing issues. Focused on achieving sales targets, managing accounts efficiently, and ensuring long-term partnerships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Advanced Allergy and Asthma
Crystal Lake , IL
03.2025 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Organized patient charts before each day's clinic sessions began.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.

Account Manager& Customer Service Representative

BTR Tree Removal
McHenry, IL
01.2022 - 03.2024
  • Solicited feedback from customers on their experience with products or services.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Coordinated with internal teams to ensure timely delivery of products and services to clients.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Resolved customer complaints in a timely manner.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Identified customer needs by asking questions and advising on best solutions.

Education

CCMA - Medical

Computer Systems Institute
IL
06-2016

High School Diploma -

Dundee Crown High School
Carpentersville, IL
12-2015

Skills

  • Customer relationship management
  • Proposal development
  • Client needs assessment
  • Complaint resolution
  • Service delivery coordination
  • Data entry
  • Time management
  • Effective communication
  • Team collaboration
  • Negotiation skills
  • Account development
  • Sales development
  • Relationship building
  • Payment collecting

Certification

  • CPR Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Medical Assistant

Advanced Allergy and Asthma
03.2025 - Current

Account Manager& Customer Service Representative

BTR Tree Removal
01.2022 - 03.2024

CCMA - Medical

Computer Systems Institute

High School Diploma -

Dundee Crown High School

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