Leslyn Joya
OPD
CRANSTON,RI
2
Languages
3
years of professional experience
Adaptable individual with strong organizational skills and a focus on customer service. Proven ability to manage multiple tasks efficiently while maintaining high standards of cleanliness and operational accuracy.
Work History
Walmart Associate
2 Years 1 Month- Assisted in maintaining inventory accuracy through regular stock audits.
- Streamlined restocking processes to enhance product availability and customer satisfaction.
- Trained new associates on operational protocols and safety procedures.
- Implemented improvements in merchandise presentation to increase sales visibility.
- Coordinated with team members to optimize workflow efficiency during peak hours.
- Monitored sales trends to assist management in inventory planning decisions.
- Developed training materials for onboarding new staff, ensuring consistent knowledge transfer.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Trained new team members on best practices in customer service and internal processes.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Analyzed customer feedback to identify trends and recommend enhancements to services.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Avangelinas Cleaning Services
2 Years 5 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Maintained cleanliness and sanitation standards in various settings to ensure safety and hygiene compliance.
- Operated cleaning equipment including industrial vacuums, floor buffers, and pressure washers efficiently.
- Implemented effective waste disposal procedures to enhance recycling efforts and reduce environmental impact.
- Trained new staff on cleaning protocols and safety measures to promote a consistent work environment.
- Developed checklists for daily tasks to ensure thorough completion of cleaning duties and accountability.
- Responded promptly to urgent cleaning requests, demonstrating flexibility and adaptability in dynamic environments.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Trained new associates on stocking procedures and safety protocols for efficient operations.
California Taco Shop
1 Year 7 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma
Associate of Arts - General Studies
Skills
Teamwork
Teamwork and collaboration
Friendly and helpful
Customer service
Time management
Strong communication and interpersonal skills
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Reliability
Team cooperation
Organizational skills
Team collaboration
Team leadership
Creative thinking
Active listening
Organization
Flexible hours
Team building
Basic mathematics
Team supervision
Stock replenishment
Time management abilities
Ability to lift 40 pounds
Written communication
Order fulfillment
Store maintenance
Building customer loyalty
Product knowledge
Interpersonal skills
Conflict resolution
Goal setting
Professionalism
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Walmart Associate
OPD
07.2024 - CurrentRead More
Avangelinas Cleaning Services
Avagelina
01.2024 - 06.2026Read More
California Taco Shop
Malgarita
05.2023 - 12.2024Read More
Community College of Rhode Island
Associate of Arts from General Studies
Read More
Cranston High School East
High School Diploma
Read More