Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslyn Mckenzie

New York,NY

Summary

Detail-oriented and organised Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with the property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and works closely with property owners in the making of decisions. Administrative ,receptionist and personal assistance abilities.

Overview

12
12
years of professional experience

Work History

Property Manager

Venera Kent- Senderlea
01.2020 - 01.2024
  • Handled residents’ complaints promptly and appropriately, calling in repairmen and other support services
  • Introduced prospective residents to types of units available and performed tours of premises
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant
  • Coordinated with janitorial and engineering staff on maintenance and upkeep
  • Collected and maintained careful records of rental payments and payment dates
  • Communicated effectively with owners, residents, and on-site associates
  • Implemented and enforced policies and procedures to maintain properties to highest standards
  • Conducted regular inspections of both interior and exterior of properties for damage
  • Coordinated appointments to show market properties
  • Maximised rental income while minimise expenses through effective planning and control
  • Maintained sufficient number of units market-ready for lease
  • Developed and implemented marketing strategies to increase occupancy rates
  • Email: veneravessiere@gmail.com

Head Supervisor

Maryann Chai - Aurora House
01.2012 - 01.2019
  • Trained and mentored new personnel to maximise quality of service and performance
  • Handled all incoming and outgoing correspondence; acted as first point of contact for all inquiries and complaints
  • Maintained records of receipts and payments
  • Developed and implemented housekeeping standards to promote cleanliness standards for guest rooms and common areas
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust
  • Adhered to safety protocols by enforcing proper equipment usage
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs

Education

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East Ruimveldt Secondary School

Information Technology

Community Center
St. James

Intermediate - Secretarial Studies and Office Administration

The Business School
Georgetown

Customer Rapport Training

Bimap
Wildey

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Data Entree
  • Communication (written & verbal)
  • Strategic thinking
  • Calendar scheduling
  • Task Management
  • Budgeting

Timeline

Property Manager

Venera Kent- Senderlea
01.2020 - 01.2024

Head Supervisor

Maryann Chai - Aurora House
01.2012 - 01.2019

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East Ruimveldt Secondary School

Information Technology

Community Center

Intermediate - Secretarial Studies and Office Administration

The Business School

Customer Rapport Training

Bimap

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Leslyn Mckenzie