Lesonia Jean Jacques Chery
4700 NW 13th Street Lauderhill,FL
Summary
Dynamic and adaptive professional with a proven track record at HMS Host International, excelling in high-pressure environments through exceptional customer service and efficient POS system operation. Adept at fostering positive team dynamics and enhancing customer experiences, my critical thinking abilities and friendly demeanor have consistently contributed to workplace achievements. As an aspiring Respiratory Therapist I am eager to leverage academic training and clinical experience in a challenging internship role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
HMS Host International
01.2023 - Current
Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Pharmacy Technician Customer Representative
Walgreens
05.2018 - 01.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Associate of Science - Respiratory Therapy
Concorde Career Institute
Miramar, FL11.2024
Skills
- Friendly and outgoing
- Team Player
- Oxygen Therapy Administration
- Exceptional customer service
- Adaptive and creative
- POS System Operation
- Arterial blood gas analysis
- Critical thinking abilities
- Patient care documentation
- Vital signs monitoring
Languages
Haitian creole
Native or Bilingual
Certification
- BLS Training - 2/26/2024
Clinical Experience
Clinical Rotations
HCA Mercy Miami, Florida
April,2024– June, 2024
- Assisted in the assessment and treatment of patients with respiratory disorders.
- Performed respiratory therapy procedures such as aerosol therapy, chest physiotherapy, and oxygen therapy.
- Monitored patient responses to therapy and reported findings to supervising therapists and physicians.
- Gained experience in emergency and critical care settings, including intubation and mechanical ventilation.
Memorial West Pembroke Pines ,Florida
February,2024- April,2024
- Conducted pulmonary function tests and arterial blood gas analysis.
- Assisted with the setup and management of ventilators and other respiratory equipment.
- Educated patients and families on respiratory therapies and equipment usage
References
Available upon request.
Timeline
Barista
HMS Host International
01.2023 - Current
Pharmacy Technician Customer Representative
Walgreens
05.2018 - 01.2021
Associate of Science - Respiratory Therapy
Concorde Career Institute
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