Hi, I’m
Lessandra A Colman
Auburndale,Fl
Summary
History of improving course strength and modernizing instruction with a fresh and forward-thinking approach to education and bringing understanding of traditional and contemporary approaches, instructional strategies, and materials offerings. Dedicated Curriculum Coordinator well-versed in student and course data analysis to make effective decisions on future plans and materials. Proven history of implementing innovative strategies for optimized learning and retention. Resourceful and creative Instructional Designer with over years of experience in e-learning and curriculum development for a wide variety of cultural and professional backgrounds. Offering an insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs. A talented Curriculum Coordinator is effective at determining course plans, selecting curriculum, and managing program implementation. Highly organized and thorough with a flexible mentality. Offering years of experience in the field.
Overview
7
years of professional experience
1
Certification
Work History
TravelsbyJo
Travel Agent Assistant
05.2022 - Current
Job overview
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Generated reports on travel trends and customer feedback to inform business goals.
- Developed and implemented strategies to streamline office operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
Best Care Providers
Home Health Care Aide
08.2020 - 08.2022
Job overview
- Developed rapport to create safe and trusting environment for care.
- Monitored progress and documented patient health status changes to keep care team updated.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted disabled clients to support independence and well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Administered medication as directed by physician.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Developed individual care plans for clients based on specific needs.
- Provided transportation and appointments management.
Babyganics
Babysitter
01.2020 - 04.2021
Job overview
- Encouraged children to be understanding and patient with others.
- Promoted language development skills through reading and storytelling.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Stayed current on toy and child-related recalls and safety warnings.
- Taught children to organize toys, wash hands, and share by leading by example.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Planned fun outings and educational activities to keep children entertained.
- Identified warning signs of emotional and developmental problems in children.
- Monitored children's play activities to verify safety.
- Provided developmentally appropriate activities for children.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Guided school homework and read bedtime stories to support development.
- Taught children basic life skills, manners and personal hygiene.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Regularly traveled with family to help with vacation activities and childcare.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Reassured children when upset providing emotional support and stability.
Brookedale Senior Living
Server
03.2017 - 01.2019
Job overview
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Zales The Diamond Store
Sale Associate
12.2015 - 01.2017
Job overview
- Generated advertising brochure for vendor use.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Negotiated prices, terms of sales and service agreements.
- Solved customer challenges by offering relevant products and services.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
New York and Company
Sale Associate, •Cashier
06.2016 - 01.2017
Job overview
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Environmental
Job overview
- Provided system and component design reducing negative impact on area environment.
- Served as subject matter expert (SME) on environmental regulations and policies.
- Formulated and implemented long-range plans for environmental programs.
- Advised corporations and government agencies of procedures to follow in cleaning up contaminated sites to protect people and environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Customer Service
Job overview
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Resolved associate, tool, and service delivery issues revealed by statistical reports.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Scheduled jobs on average to meet project milestones.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Florida Career College Tampa, FL
College Diploma from Medical Assisting
04.2022
West University Tampa, FL
No Degree from Extra Collage Credits
06.2016
Freedom High SchoolTampa, FL
High School Diploma
08.2015
Skills
- Skills & Interests
- Graphic design
- Sports
- Management
- Work well with others
- Very trustworthy
- Great Leader
- Fast learner/ welling to learn more
- People person
- Microsoft Work, PowerPoint
- Technology
- Very organized
- Emissions Analysis
- Education Materials
- Forest Ecology
- Environmental Education
- Special Projects
- Lesson Plan Development
- Group Activities
- Informative Lectures
- Test Preparation
- Personalized Support
- Educational Administration
- Course Development
- Organizational Performance
Accomplishments
- Consistently achieve deadlines and optimize workflow through efficient team collaboration.
Certification
- EHS - Environmental Health and Safety Professional
Drawings
I Draw about the first thing that came to mind and heart.
Timeline
Travel Agent Assistant
TravelsbyJo
05.2022 - Current
Home Health Care Aide
Best Care Providers
08.2020 - 08.2022
Babysitter
Babyganics
01.2020 - 04.2021
Server
Brookedale Senior Living
03.2017 - 01.2019
Sale Associate, •Cashier
New York and Company
06.2016 - 01.2017
Sale Associate
Zales The Diamond Store
12.2015 - 01.2017
Environmental
Customer Service
Florida Career College
College Diploma from Medical Assisting
West University
No Degree from Extra Collage Credits
Freedom High School
High School Diploma
Similar Profiles
Krista SmithKrista Smith
Care Taker at Smith FamilyCare Taker at Smith Family
Arista CelioArista Celio
Obstetrics & Gynecology Sonogrpahy at The Women's CenterObstetrics & Gynecology Sonogrpahy at The Women's Center
Robert SaladrigasRobert Saladrigas
Packer at Publix BakeryPacker at Publix Bakery
Tracey PriceTracey Price
4th and 5th Grade Science and Math at Excel Christian Academy4th and 5th Grade Science and Math at Excel Christian Academy
Chandandeep SinghChandandeep Singh
Travel Agent Assistant at Overseas Employment ServicesTravel Agent Assistant at Overseas Employment Services