Lessie Bush
Port Charlotte,FL
Summary
Proven HR professional with a track record of fostering organizational growth and enhancing workplace culture at Daimler Truck North America. Expert in legal compliance, talent recruitment, and implementing effective HR strategies. Skilled in building relationships and leveraging HR analytics for data-driven decision-making. Achieved significant improvements in employee retention and engagement through innovative diversity and inclusion initiatives.
Overview
12
12
years of professional experience
Work History
Human Resources Business Partner
PGT Industries
01.2024 - Current
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
- Collaborated with leadership to assess and improve policies across board.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
HR Generalist II
Daimler Truck North America
06.2021 - 01.2024
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Oversaw and managed hiring process and assisted human resources.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
- Created and delivered HR training sessions to staff, managers and executives.
- Collaborated with managers to identify and address employee relations issues.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Advocated for staff members, helping to identify and resolve conflicts.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Payroll Specialist
Daimler Truck North America
10.2015 - 06.2021
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
- Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
- Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
- Ensured compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
- Developed and implemented new payroll policies and procedures according to changing laws and regulations.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Reviewed time records for [Number] employees to verify accuracy of information.
- Oversaw the transition to a new payroll software platform, minimizing downtime during implementation phase.
- Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.
- Enhanced the efficiency of the payroll department by cross-training team members in various functions.
- Optimized workflow processes within the department to improve overall productivity while maintaining quality standards.
- Completed payroll accurately and timely to meet employee expectations.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Audited timesheets and payroll records for accuracy.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Tracked employee vacation, sick and personal time.
- Processed timecards and payroll data for team of employees.
- Generated reports to track employee time and attendance.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Updated employee files with new details such as changes in address or salary levels.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Processed manual checks for employees in accordance with company policies.
- Coordinated resolution of payroll discrepancies.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Developed and implemented payroll procedures to streamline workflow.
Finacial Analyst
Daimler Truck North America
09.2013 - 10.2015
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.
Contracts Coordinator
Daimler Truck North America
08.2012 - 10.2013
- Conducted regular benchmarking analyses against industry trends to ensure competitive positioning in new contracts or amendments to existing agreements.
- Fostered organizational growth with effective vendor relationship management, ensuring timely delivery of goods and services per contractual obligations.
- Developed strong relationships with internal stakeholders, collaborating closely to identify and address potential contractual risks or issues.
- Ensured compliance with regulatory guidelines and company policies through meticulous contract review and modification procedures.
- Decreased processing times for incoming requests by establishing clear workflows and prioritization guidelines within the Contracts Coordination team.
- Mitigated potential disputes through proactive issue resolution and open communication channels with vendors throughout the contracting process.
- Expedited contract approvals by creating a streamlined process for routing documents to appropriate parties.
Education
Associate of Arts - General Studies
Rowan Community College
Salisbury, NC08.2013
Skills
- Policy Implementation
- Employee Retention
- Employee Relations
- Retention Strategies
- Coaching leadership
- Legal Compliance
- HR analytics
- Talent Recruitment
- Background Checks
- Diversity and Inclusion
- Exit Interviews
- Managing employee relations
- Recruitment Strategies
- Organizational Development
- Data Analytics
- Grievance handling
- Onboarding Programs
- Workforce Planning
- Integrating policies
- Onboarding, Training, and Development
- Human Resource Information System HRIS
- Conflict Resolution
- Human Resources Operations
- Employee Relations Oversight
- Performance Management Systems
- Relationship Building
- Administering Disciplinary Procedures
- Recruitment
- Recruitment and hiring
- Compliance
- Corrective Action Planning
- Policy Improvement Recommendations
- Confidential Document Control
- Exit Interviews and Processes
- Human Resources Department Processes
- Cross-Functional Collaboration
- Hiring and Onboarding
- Company organization
- Human Resource Management Software HRMS
- Employee Engagement Strategies
- Accident Investigations
- Unemployment Claims
- Employment Record Verification
- Payroll Processing
- Statistical Data Analysis
- Payroll coordination
Timeline
Human Resources Business Partner
PGT Industries
01.2024 - Current
HR Generalist II
Daimler Truck North America
06.2021 - 01.2024
Payroll Specialist
Daimler Truck North America
10.2015 - 06.2021
Finacial Analyst
Daimler Truck North America
09.2013 - 10.2015
Contracts Coordinator
Daimler Truck North America
08.2012 - 10.2013
Associate of Arts - General Studies
Rowan Community College
Similar Profiles
Javier Caro LinaresJavier Caro Linares
Operations Specialist at PGT IndustriesOperations Specialist at PGT Industries
Jonathan QuinteroJonathan Quintero
Team Leader at PGT IndustriesTeam Leader at PGT Industries
Deborah HannanDeborah Hannan
Prod Team Member FM at PGT IndustriesProd Team Member FM at PGT Industries