Lessley Rolon
Niles,OH
Summary
Efficient legal receptionist skilled in client interactions, document preparation, and office administration. Known for strong organizational skills and commitment to confidentiality, ready to enhance operational effectiveness and support legal teams.
Overview
15
15
years of professional experience
Work History
Legal Receptionist
Pryor Cashman
New York, New York
07.2025 - Current
- Managed incoming calls, directing inquiries to appropriate legal staff.
- Scheduled appointments for attorneys, maintaining an organized calendar system.
- Maintained client confidentiality in all communications and file management tasks.
- Answered incoming calls, took messages, and directed callers to the appropriate staff members.
- Provided general administrative support including typing memos, emails, faxing documents, photocopying documents.
- Compiled reports using data entry software applications such as Microsoft Excel.
- Handled confidential information with discretion and professionalism at all times.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
Mailroom Supervisor
Supreme Systems International
New York, New York
11.2018 - 07.2025
- Managed team schedules to optimize workflow and meet departmental deadlines.
- Supervised daily mailroom operations to ensure efficient processing of incoming and outgoing mail.
- Trained new staff on mail handling procedures and safety protocols.
- Implemented process improvements for sorting and distributing mail effectively.
- Processed outgoing mail using appropriate postage meters or other methods per postal regulations.
- Resolved customer complaints related to mail services in a professional manner.
- Checked incoming mail for proper sorting and dissemination to correct personnel.
Mailroom Associate
Forrest Solutions Inc
New York, New York
08.2012 - 11.2018
- Sorted incoming mail for efficient distribution to departments.
- Managed inventory of office supplies and maintained stock levels.
- Operated mail processing equipment for accurate handling of packages.
- Coordinated pickup and delivery schedules with external carriers.
- Trained new employees on mailroom procedures and safety protocols.
- Recorded accountable mail received using handheld scanning equipment.
- Responded promptly to requests from customers regarding lost or damaged parcels.
Clerical/Front Desk Receptionist
Sbhhealthsystem
The Bronx, New York
01.2011 - 07.2011
- Greeted patients and visitors warmly upon arrival at healthcare facility.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled and confirmed patient appointments using electronic health record system.
- Maintained organized front desk area, ensuring cleanliness and professionalism.
- Processed patient intake forms and verified insurance information accurately.
- Assisted with administrative tasks, including filing and data entry for patient records.
- Trained new front desk staff on procedures and customer service standards effectively.
Education
Associates Degree - Medical Administration
Monroe College
Bronx, NY06-2006
GED -
Monroe College
Bronx, NY01-2004
Skills
- Client management
- Document preparation
- Legal filing systems
- Case management software
- Confidentiality protocols
- Office administration
- maintaining and scheduling conference rooms
- Customer service
- Attention to detail
- Professional discretion
- Legal documentation and reporting
- Calendar management
- Typing speed
- Clerical duties
- Answering calls
- Greeting visitors
Languages
English
Professional
Spanish
Professional
Timeline
Legal Receptionist
Pryor Cashman
07.2025 - Current
Mailroom Supervisor
Supreme Systems International
11.2018 - 07.2025
Mailroom Associate
Forrest Solutions Inc
08.2012 - 11.2018
Clerical/Front Desk Receptionist
Sbhhealthsystem
01.2011 - 07.2011
Associates Degree - Medical Administration
Monroe College
GED -
Monroe College
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