Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lessly Ferreira

Grand Prairie,TX

Summary

Seeking for a job that I can grow in and be in long term. I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Billing and Financing

Quezada Lockout Locksmith
Grand Prairie, TX
07.2019 - Current
  • Resolved any payment disputes
  • Entered data into the appropriate software program accurately and efficiently.
  • Prepared invoices for services
  • Followed up on unpaid claims within standard timelines as outlined by the organization's policies.
  • Created and managed filing systems for easy access to records and documents.

Sale Support/Member Finance Representative

AT&T
Houston, Texas
01.2012 - 02.2016
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developing audit plans based on organizational goals and objectives.
  • Ordering Merchandise
  • Inventory weekly/ monthly count

Customer Service Cashier

Wet Seal co.
The Woodlands, TX
10.2010 - 11.2011
  • Planned and completed group projects, working smoothly with others.
  • Customer service, greeting customers
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.

Customer Service Cashier

Chick-fil-A
The Woodlands, TX
03.2009 - 08.2010
  • Greeted customers and provided friendly customer service.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Education

High School Diploma -

Oak Ridge High School
Conroe, TX
05.2011

Skills

  • Accounting Support
  • Bookkeeping
  • Customer Service
  • Problem Solving
  • Communication
  • Appointment Scheduling
  • Inventory Management
  • Skilled in Quickbooks

Languages

Spanish
Native/ Bilingual

Timeline

Billing and Financing

Quezada Lockout Locksmith
07.2019 - Current

Sale Support/Member Finance Representative

AT&T
01.2012 - 02.2016

Customer Service Cashier

Wet Seal co.
10.2010 - 11.2011

Customer Service Cashier

Chick-fil-A
03.2009 - 08.2010

High School Diploma -

Oak Ridge High School

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Lessly Ferreira