LESSLY LILLEY, MBA
Huntersville,NC
Summary
A bilingual professional with over five years of experience in global accounting and operational risk management. Recent experience lies in the banking industry, where skills in audit coordination and quality control enhancements have been at the forefront. My communicative nature, paired with interpersonal skills, make me a value-added member of any team. Externally, I nurture my interest in DEI by serving on the Board of Directors for the Charlotte ALPFA (Association of Latino Professionals) chapter.
Overview
8
8
years of professional experience
Work History
Vice President; Ops. Professional MKTS Manager
Bank Of America
12.2022 - Current
- Manage a global team of fifteen associates for Global Reconciliations covering process risk and integrity by developing quality control and assurance checks.
- Oversee and manage talent across the team to ensure productivity standards are upheld.
- Americas regional lead for internal and external audits supporting exam readiness strategy for Global Reconciliations.
- Process owner delegate for senior management tasked with identifying and mapping process improvements and providing efficiency recommendations.
- Lead technology related enhancements/discussions with senior management to meet compliance and internal audit standards.
Assistant Vice President; Ops. Professional SME
Bank Of America
11.2021 - 12.2022
- Team Lead for Global Operations Shared Operations Reconciliations - Recon Control team.
- Coordinated and led audit walk-throughs with representatives from regulatory agencies and internal corporate audit for the Global Reconciliations space.
- Resolved escalations and mitigated risk by ensuring process controls are in place where needed for daily routines.
- Effectively communicated and onboarded new associates on the team.
Officer; Ops. Professional MKTS
Bank Of America
11.2020 - 11.2021
- Team Lead for Global Operations Shared Operations Reconciliations - Recon Control team.
- Managed oversight/ prioritization of approximately 200 JIRA tickets for the GOSO Reconciliations space.
- Coordinated tickets for each monthly release related to risk reduction, process enhancements, and manual automation.
- Provided oversight for ten team members of the Risk & Integrity team located in India and manage business as usual deliverables and escalations.
- Lead subject matter expert and Americas region point of contact for the Global Reconciliation System upgrade spanning several lines of business, including Global Operations. Coordinated six hundred business users for testing of each database throughout the upgrade.
Ops. Senior Analyst MKTS
Bank Of America
01.2019 - 11.2020
- Validated global data results and performed quality assurance and quality control testing to assess accuracy of data.
- Maintained and analyzed data necessary for monthly metrics provided to senior leadership team.
- Responsible for collating data for annual cost allocations exercise within Global Operations Shared Operations - Reconciliations.
- Performed monthly regression and validation testing for technological releases to the Global Controls Manager system.
Latino Outreach and Support Coordinator
Wingate University
06.2016 - 01.2019
- Developed and established Wingate University's first Latino Outreach program which led to new funding opportunities.
- Identified areas of need for over 500 prospective and enrolled current Hispanic/Latino students and engaged them with new programming.
- Implemented marketing strategies and programming which resulted in 8% growth in Hispanic/Latino student enrollment.
- Designed and produced a curriculum for Union County Public Schools to benefit Latino/Hispanic students from underrepresented background with access to higher education.
Education
Master of Business Administration - Finance
Wingate University
Wingate, NC12.2018
Bachelor of Arts - History, Political Science
Wingate University
Wingate, NC05.2016
Skills
- Horizon JIRA
- Process Improvement
- Advanced Excel
- Monarch Pro
- Microsoft Visio
- Tableau
- Fluent in Spanish/English
- Verbal and Written Communication
- Operational Risk Management
- Internal Controls
Timeline
Vice President; Ops. Professional MKTS Manager
Bank Of America
12.2022 - Current
Assistant Vice President; Ops. Professional SME
Bank Of America
11.2021 - 12.2022
Officer; Ops. Professional MKTS
Bank Of America
11.2020 - 11.2021
Ops. Senior Analyst MKTS
Bank Of America
01.2019 - 11.2020
Latino Outreach and Support Coordinator
Wingate University
06.2016 - 01.2019
Master of Business Administration - Finance
Wingate University
Bachelor of Arts - History, Political Science
Wingate University
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