Dynamic IT Intern at Austin Community College with proven project management skills and a strong foundation in Python. Recognized for delivering timely solutions and enhancing user satisfaction through effective technical support. Adept at collaborating with cross-functional teams and maintaining IT inventory, ensuring optimal performance and reliability of technology assets.
Hi, I’m
Lessly Meza
IT Intern II
Austin,TX
Summary
Overview
1
Language
Work History
Austin Community College
IT Intern
08.2025 - Current
Job overview
- Supported IT department in handling technology rollout and maintenance.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Delivered assistance and support for team-based IT projects.
- Conducted thorough testing of application features, ensuring functionality and reliability before deployment.
- Developed comprehensive documentation for internal use, simplifying knowledge transfer among team members.
- Collaborated on projects with cross-functional teams to ensure successful completion within deadlines.
- Organized and maintained IT inventory, ensuring all hardware and software assets were accurately accounted for and in optimal condition.
- Assisted in development of user manuals and training materials, improving user understanding and adoption of new software tools.
- Participated in cybersecurity awareness training, enhancing IT team's preparedness against potential cyber threats.
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Contributed to IT project planning sessions, offering insights that helped in shaping technology strategy and objectives.
Education
AustinCommunity CenterAustin
Associate of Applied Science from Web Development
05.2001
University Overview
- Professional Development: Practicum- Internship.
- Extracurricular Activities: 15 hrs Community Service offered through Austin Community College internship via Digital Office hours, provided by Austin Pathways at the Housing Authority of the City of Austin.
Skills
Able to work full time
Timeline
IT Intern
Austin Community College
08.2025 - Current
AustinCommunity Center
Associate of Applied Science from Web Development
05.2001