Lester Wong
San Francisco
Overview
9
9
years of professional experience
Work History
Sales Associate
Ghirardelli
San Francisco
08.2014 - 07.2016
- Handled customer inquiries and resolved issues promptly and effectively.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Monitored inventory levels and restocked shelves as needed.
- Helped customers find specific products, answered questions, and offered product advice.
Valet
Encore Hospitality JW Marriott
07.2016 - 06.2019
- Greet monthly customers and daily customers.
- Ensure smooth parking and delivery of their vehicle.
- Securing and handling customer's keys and taking responsibility for the vehicle.
- Daily transactions with daily customers.
Warehouse Supervisor
Fetch Package
San Francisco
01.2021 - 03.2023
- Train new hired employees.
- Manage the team in an efficient way.
- Audit incoming packages from Amazon, Fedex, Ontrac, USPS.
- Create an efficient route for delivery drivers.
Education
Bachelor's degree - Business Marketing
San Francisco State University
San Francisco, CA05.2019
High School -
Thurgood Marshall Academic High School
San Francisco, California05.2013
Skills
- Bilingual in English and Chinese
- Effective communication
- Attention to detail
- Time management
- Quick learner
- Hard worker
- Motivates people to do well
- Inventory management
- Problem solving
Timeline
Warehouse Supervisor
Fetch Package
01.2021 - 03.2023
Valet
Encore Hospitality JW Marriott
07.2016 - 06.2019
Sales Associate
Ghirardelli
08.2014 - 07.2016
Bachelor's degree - Business Marketing
San Francisco State University
High School -
Thurgood Marshall Academic High School