Summary
Overview
Work History
Skills
Languages
Timeline
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LESTHER ANTONIO BETANCOURT

New York,NY

Summary

Dynamic hospitality professional with extensive experience at L'Antica Pizzeria Da Michele NYC, excelling in customer service and beverage preparation. Proven ability to cultivate loyal clientele and enhance guest experiences through attentive service and teamwork. Skilled in POS system management, ensuring efficient operations and satisfaction in high-pressure environments.

Experienced with bar operations and team support, ensuring efficient service delivery. Utilizes organizational skills to maintain well-stocked and orderly bar area. Track record of effective communication and teamwork, contributing to smooth and dynamic work environment.

Overview

3
3
years of professional experience

Work History

Lead Barback

L'Antica Pizzeria Da Michele NYC
12.2022 - Current
  • Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
  • Promoted positive work environment through proactive assistance to colleagues during peak hours.
  • Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
  • Expedited drink orders by accurately relaying customer requests to bartenders, resulting in faster service times.
  • Managed high-volume situations effectively, maintaining composure under pressure and ensuring customer satisfaction at all times.
  • Streamlined beverage preparation process with thorough knowledge of cocktail recipes, garnishes, and presentation standards.

Pasta Cook

Morandi
03.2024 - 05.2024
  • Maintained a clean and sanitary work environment, adhering to food safety regulations and guidelines.
  • Received positive feedback from customers for creating visually appealing presentations of plated pasta dishes.
  • Ensured consistency in taste profiles across all prepared items while staying true to traditional Italian culinary roots.
  • Contributed to overall kitchen success by collaborating with other chefs during busy shifts.

Server

Klandestino
08.2022 - 11.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Busser

Ay Mama Mexican Grill
05.2022 - 09.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Skills

  • Beverage preparation
  • Customer service
  • POS system management
  • Communication skills
  • Team collaboration
  • Problem solving
  • POS system operation
  • Bartender support
  • Glassware organization
  • Garnish preparation
  • Bartender backup
  • Equipment handling
  • Multitasking capacity

Languages

English
Limited Working

Timeline

Pasta Cook

Morandi
03.2024 - 05.2024

Lead Barback

L'Antica Pizzeria Da Michele NYC
12.2022 - Current

Server

Klandestino
08.2022 - 11.2022

Busser

Ay Mama Mexican Grill
05.2022 - 09.2022

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LESTHER ANTONIO BETANCOURT