Hi, I’m
Lestianna Deperez
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
years of professional experience
Work History
Gus jr.San Bernardino, California
Cashier/Customer Service Representative
01.2022 - 12.2023
Job overview
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customer questions and provided store information.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
- Balanced daily transactions on a computerized point-of-sale system.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed sales transactions to prevent long customer wait times.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Performed other duties as assigned by management.
Carls jr.San Bernardino, California
Cashier/Customer Service Cashier
01.2023 - 03.2023
Job overview
- Offered customers carry-out service at completion of transaction.
- Resolved customer complaints professionally in accordance with company policy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Worked closely with front-end staff to assist customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Answered customers' questions and provided information on store procedures or policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Discounted purchases by scanning and redeeming coupons.
- Answered phone calls to assist customers with questions and orders.
SUBWAY®RestaurantsSan Bernardino, California
Cashier
03.2021 - 12.2022
Job overview
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Ensured compliance with all safety regulations within the store environment.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Discounted purchases by scanning and redeeming coupons.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Built and maintained productive relationships with employees.
- Counted and balanced cashier drawers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed sales transactions to prevent long customer wait times.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Welcomed customers, offering assistance to help find store items.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered phone calls to assist customers with questions and orders.
SuubwaySan Bernardino, California
Cashier
09.2021 - 12.2021
Job overview
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Ensured compliance with all safety regulations within the store environment.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Built and maintained productive relationships with employees.
- Counted and balanced cashier drawers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Mcdonalds, PDI FOODSSan Bernardino, California
Cashier
08.2020 - 12.2020
Job overview
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Ensured compliance with all safety regulations within the store environment.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Discounted purchases by scanning and redeeming coupons.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed sales transactions to prevent long customer wait times.
- Issued receipts, refunds, credits or change due to customers.
- Welcomed customers, offering assistance to help find store items.
Education
Sierra Way High SchoolSan Bernardino, CA
High School Diploma
06-2002
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Work ethic and integrity
- POS system operations
- Cash handling
- Customer service excellence
- Clear communication
- Order taking
- Time management skills
- Transaction handling
- Cash register systems
- Issue resolution
- Inventory management
- Point of sale operation
- Conflict resolution
- Multitasking and organization
- Customer assistance
- Point of sale proficiency
- Cleaning and sanitizing
- Cash handling expertise
- Cash register operation
- Guest inquiries
- Inventory restocking
- Receipt handling
- Currency counting
- Online orders preparation
- Order verification
- Team collaboration
- Cash drawer balancing
Timeline
Cashier/Customer Service Cashier
Carls jr.
01.2023 - 03.2023
Cashier/Customer Service Representative
Gus jr.
01.2022 - 12.2023
Cashier
Suubway
09.2021 - 12.2021
Cashier
SUBWAY®Restaurants
03.2021 - 12.2022
Cashier
Mcdonalds, PDI FOODS
08.2020 - 12.2020
Sierra Way High School
High School Diploma
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