Overview
Work History
Education
Skills
Timeline
Generic

Lesvia Ortiz

New York,NY

Overview

32
32
years of professional experience

Work History

Dental Receptionist

DR. MERCEDES PIÑA DDS
02.2005 - Current
  • Helped patients complete necessary medical forms and documentation.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, or in-person interactions.
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Dental Receptionist

DR. BARINAS
05.1993 - 02.2005
  • Managed phone system, ensuring efficient communication flow.
  • Verified patient insurance details, enhancing billing accuracy.
  • Performed clerical duties such filing and faxing, to support office operations.
  • Proficiently handled patient records and dental billing.

Dental Receptionist

BELLO ANDRES N DDS
11.1991 - 05.1993
  • Effectively performed data entry tasks.
  • Proficiently operated as an X-ray technician, adhering to safety protocols.
  • Managed and organized office documents for easy retrieval.
  • Managed the billing process for insurance claims, ensuring accuracy and timeliness.

Education

High School Diploma -

George Washington High School
New York, NY

Skills

  • Appointment Scheduling
  • Patient Record Management
  • Insurance Verification and Billing
  • Customer Service
  • Inventory Management
  • Dentrix Software
  • Bilingual (English and Spanish)
  • Patient Referral

Timeline

Dental Receptionist

DR. MERCEDES PIÑA DDS
02.2005 - Current

Dental Receptionist

DR. BARINAS
05.1993 - 02.2005

Dental Receptionist

BELLO ANDRES N DDS
11.1991 - 05.1993

High School Diploma -

George Washington High School

Similar Profiles

CREATE PROFILE
Lesvia Ortiz