Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Letha Lampkin

Lawrenceville,GA

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Raising Cane's Restaurants
Dacula, GA
12.2022 - Current
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maintained records of repairs, service requests, costs.
  • Coordinated with vendors to purchase replacement parts as needed.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Performed regular maintenance checks on equipment to ensure proper functioning.

Shift Manager

Shake Shack
Atlanta, GA
08.2020 - 08.2023
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Responded quickly and effectively to emergency situations as they arose.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.

Residential Coordinator

A King's Place Specialty Group Home LLC..
Jackson, TN
01.2020 - 04.2020
  • Collaborated with other departments to coordinate services such as medical care, education, and vocational training programs.
  • Facilitated group meetings with residents to discuss concerns or provide feedback on policies and procedures.
  • Served as a role model for appropriate behavior and attitude by modeling respectful communication techniques.
  • Ensured that all paperwork was completed accurately according to established guidelines.
  • Maintained confidentiality of client information at all times according to HIPAA regulations.
  • Monitored safety protocols within the residential facility to ensure compliance with regulations.
  • Implemented behavioral intervention strategies when necessary while maintaining a therapeutic approach.

Game Room Attendant

Chuck E Cheese
Jackson, TN
08.2017 - 12.2019
  • Trained new staff members on proper use of gaming equipment and policies and procedures related to operating the game room.
  • Cleaned, sanitized, and maintained gaming equipment on a daily basis.
  • Performed minor repairs on gaming machines when needed.
  • Maintained electronic and mechanical equipment, reducing errors and increasing game functionality.
  • Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
  • Conducted regular inspections of gaming machines to identify any malfunctions or damage.

Education

High School Diploma -

Young Coggs Preparatory Acedemy
Milwaukee, WI
06-2015

Construction Engineering

Bradley Technology High School
Milwaukee, WI

Some College (No Degree) - Biology

Lane College
Jackson, TN

Skills

  • Schedule Coordination
  • Customer Engagement
  • Staff Management
  • Conflict resolution techniques
  • Microsoft Office Specialist Certified
  • Strong attention to detail
  • Project and Time Management
  • Excellent oral and written communication
  • Strategic planning and execution

Accomplishments

  • Owner of a Small Business
  • Employee of the Month September 2018
  • Sergeant of Arms (Southern Belles Lane College)
  • Shake Shack's Most Outstanding Team Member 2020
  • Shake Shack's Team Spirit Award 2020
  • Honors Award Lane College 2021

Certification

  • CPR Certification
  • BLS Certification
  • Microsoft Office Specialist

Timeline

Restaurant Manager

Raising Cane's Restaurants
12.2022 - Current

Shift Manager

Shake Shack
08.2020 - 08.2023

Residential Coordinator

A King's Place Specialty Group Home LLC..
01.2020 - 04.2020

Game Room Attendant

Chuck E Cheese
08.2017 - 12.2019

High School Diploma -

Young Coggs Preparatory Acedemy

Construction Engineering

Bradley Technology High School

Some College (No Degree) - Biology

Lane College

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Letha Lampkin