Letha Remington Sauls
Washington,DC
Overview
21
21
years of professional experience
Work History
Beauty Consultant
Prestigious Beauty Brands
01.2013 - 03.2020
- Provided beauty and makeup operations advice to luxury brands Guerlain Paris, Lancøme Paris, Darphin, and retailer Blue Mercury
- Developed relationships and secured return customer commitments by creating and maintaining a client register
- Successfully led sales teams in achieving all sales customer service and operational targets
- Proven ability for leadership and inspiring team members to perform and aspire to their best.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
- Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
- Conducted consultations to understand client's desired look.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Monitored current trends to understand fashions and better serve customer needs.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Offered guidance on proper skincare routines, helping clients achieve healthier and more radiant complexions.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Maintained counter and display areas for cleanliness and organization.
- Provided personalized skincare recommendations to specifically target top concerns.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
- Assisted in organizing promotional events, resulting in increased brand awareness and store footfall.
- Provided feedback to management regarding customer preferences and emerging trends, leading to more informed purchasing decisions for the store''s inventory.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Event Coordinator
Remi/Moore Event Planning
01.2003 - 02.2008
- Oversaw the legal, financial, and executive approval processes for events
- Delivered oversight on the performance of vendors contracted to support a specific meeting or event, including A/V
- Conducted research on venues and vendors, negotiated contract terms and service agreements, supported meeting and event content and agenda development, planned menus, and arranged other logistics details
- Responded to event exposition and production requests and monitored outcomes
- Provided on-site support during the execution of meetings, events, and productions as needed
- Coordinated with hospitality industry leaders for large-scale events and conferences.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Inspected event facilities to confirm conformance to customer requirements.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Reviewed event bills to confirm accuracy and approve payment.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
Lifestyle Brands Strategic Advisor
Sony Computer Entertainment America
01.1999 - 01.2003
- Played an integral role as a member of the Public Relations and Event Management teams for the launch of PlayStation 2
- Interacted with top-tier media outlets (television, radio, and print) on a daily basis
- Assisted in the development and execution of meetings, events, conferences, tradeshows, and seminars that supported the client's requirements and meeting agenda.
- Oversaw daily operations within the department, delegating tasks efficiently and maintaining a positive work environment for all team members.
- Developed strong working relationships with internal departments and external partners, fostering seamless collaboration across teams.
- Provided exceptional support to executive leadership by managing schedules, coordinating travel arrangements, and preparing materials for meetings and presentations.
- Facilitated regular staff training sessions to keep employees up-to-date on industry best practices and company policies.
- Conducted thorough market research to inform strategic planning decisions regarding product offerings or service enhancements within the organization.
- Enhanced team productivity by streamlining communication processes and implementing efficient project management software.
- Contributed to positive company branding by representing the organization at industry events, networking with potential clients, and delivering informative presentations.
- Managed multiple high-priority projects simultaneously, ensuring timely completion and adherence to budget constraints.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Performed wide-ranging administrative, financial and service-related functions.
- Trained and supervised employees on office policies and procedures.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Education
M.H.R.M. -
North Central University
San Diego, CAB.F.A. -
Howard University
Washington, DCSkills
- Public Speaking/Presentation
- DEI focus
- Decision-making & problem solving
- Communications
- Relationship-building
- Event Planning
- Acting
- Hospitality Front Desk
- Operations
- Retail experience
- Client Relationship Building
- Customer Service
- Relationship Building
- Client Engagement
- Goal Setting and Tracking
- Sales expertise
- Social Media
- Staff Support
- Documentation And Reporting
- Decision-Making
- Attention to Detail
- Team Leadership
- Excellent Written and Verbal Communication
- Product and Service Sales
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Engaging with Diverse Customers
Summary
Seeking a career change. As an actor I have tremendous skill to bring to an HR opportunity as well as a wealth of interpersonal skills. I completed a Master's in Human Resource Management during the Covid 19 shut down. I am eager, enthusiastic and excited to put my talent, skills and knowledge to work. I feel that I can have a positive impact on employees, colleagues and management. I have a deep understanding of the human condition and what motivates behavior from the many characters I have created over the years and I truly believe this ability would be ideal in a human resources setting and capacity.
Timeline
Beauty Consultant
Prestigious Beauty Brands
01.2013 - 03.2020
Event Coordinator
Remi/Moore Event Planning
01.2003 - 02.2008
Lifestyle Brands Strategic Advisor
Sony Computer Entertainment America
01.1999 - 01.2003
M.H.R.M. -
North Central University
B.F.A. -
Howard University
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