Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Letha Williams

Concord,CA

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Team-oriented prep cook with several years of hands-on experience preparing food in fast-paced eating environments. Skilled in kitchen sanitization, basic cooking and ingredient measurement and assembly. Hardworking and punctual individual possessing excellent manual dexterity and familiarity of kitchen safety and health rules.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sales Associate

The Women's Expo
Pleasanton, CA
08.2023 - 08.2024
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

DRIVER/SAMPLER

The Higher Commitment Analytics, LLC
Nevada City, CA
05.2022 - 07.2023
  • Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic
  • Communicated with customers to ensure timely and accurate pick ups
  • Inspect company vehicle prior to and after daily use
  • Collect client samples and return them to the lab for testing on clients behalf
  • Insure samples are collected, labeled and stored properly and in a timely manner
  • Collect client payments
  • Developed strong relationships with customers by providing courteous service

CANNABIS CONSULTANT-MANAGEMENT TEAM MEMBER

Eagle Eye
Napa, CA
02.2017 - 03.2022
  • Opened and Closed Dispensary
  • Balanced and assigned registers
  • Assisted with Patient returns and complaints
  • Processed and put out product on sales floor
  • Set up displays and organized the store
  • Supervised 2 to 3 employees while still handling all budtenders duties and responsibilities

COSMETICS DEPARTMENT MANAGER

Longs Drugs
Benicia, CA
03.2012 - 01.2017
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Offered product and service consultations and employed upselling techniques
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer

Prep Cook

Fabulous Catering
American Canyon, CA
05.2008 - 03.2012
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Followed recipes to prepare meals according to customer specifications.
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Stocked kitchen with necessary supplies, including food items and utensils.
  • Checked freshness of food and ingredients prior to use.
  • Assisted in serving meals to customers as needed.
  • Measured ingredients accurately using measuring cups and spoons.
  • Maintained records of daily food usage in accordance with health regulations.
  • Communicated effectively with fellow staff members regarding meal preparations.

Prep Cook/Cashier/Server

Earl's Barbecue
Vallejo, CA
08.2006 - 12.2009
  • Followed recipes to prepare meals according to customer specifications.
  • Checked freshness of food and ingredients prior to use.
  • Stocked kitchen with necessary supplies, including food items and utensils.
  • Assisted in serving meals to customers as needed.
  • Heated sauces, soups and gravies according to specified methods.
  • Communicated effectively with fellow staff members regarding meal preparations.
  • Kept the kitchen area clean at all times during shifts.
  • Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Prep Cook

Delta Catering
Harahan, LA
04.2000 - 07.2006
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Checked freshness of food and ingredients prior to use.
  • Stocked kitchen with necessary supplies, including food items and utensils.
  • Monitored inventory levels of all kitchen items and placed orders when needed.
  • Operated grills, ovens and other kitchen equipment as required for meal preparation.
  • Organized walk-in coolers and freezers according to established guidelines.
  • Assisted in serving meals to customers as needed.
  • Heated sauces, soups and gravies according to specified methods.
  • Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.
  • Maintained records of daily food usage in accordance with health regulations.
  • Communicated effectively with fellow staff members regarding meal preparations.
  • Kept the kitchen area clean at all times during shifts.

Education

HIGH SCHOOL DIPLOMA -

South Pike Senior High School
Magnolia, MS
06.1991

Some College (No Degree) - Business Administration

Jackson State University
Jackson, MS

Skills

  • Written And Oral Communication Skills
  • Team Player Mentality
  • Reading Comprehension Skills
  • Outgoing Personality
  • Self-Starter
  • Fast Learner
  • Strong Communicator
  • Food Preparation
  • Food handling
  • Foodservice sanitation
  • Batch Cooking
  • Menu Planning
  • Equipment Sanitation
  • Dependable and reliable
  • Cleaning and organization

Certification

  • CPR Certificate
  • TWIC Card

Timeline

Sales Associate

The Women's Expo
08.2023 - 08.2024

DRIVER/SAMPLER

The Higher Commitment Analytics, LLC
05.2022 - 07.2023

CANNABIS CONSULTANT-MANAGEMENT TEAM MEMBER

Eagle Eye
02.2017 - 03.2022

COSMETICS DEPARTMENT MANAGER

Longs Drugs
03.2012 - 01.2017

Prep Cook

Fabulous Catering
05.2008 - 03.2012

Prep Cook/Cashier/Server

Earl's Barbecue
08.2006 - 12.2009

Prep Cook

Delta Catering
04.2000 - 07.2006

HIGH SCHOOL DIPLOMA -

South Pike Senior High School

Some College (No Degree) - Business Administration

Jackson State University

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Letha Williams