Letia Patterson
Roseville,MI
Summary
Resourceful and meticulous Recruiter with over 10 years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Recruiter
CNS Healthcare
09.2022 - Current
- Initial phone screening for Clinical Therapists for Children’s programs
- Utilize UltiPro/UKG Applicant tracking system for candidate recruitment sourcing in addition to Social Media and Indeed
- Assess applicants' relevant knowledge, skills, soft skills, experience, and aptitudes
- Act as a point of contact and build influential candidate relationships during the selection process
Contract Recruiter (University of Maryland Medical Center) – Remote
Cielo
10.2022 - 10.2023
- Conducted initial phone screening to assess candidate qualifications via Calendly
- Coordinated interview schedules with the manager and interviewing candidate(s)
- Utilized PeopleFluent and SmartRecruiters applicant tracking systems to track applicant progress
- Negotiated and extended offers to candidates, facilitating a smooth onboarding process
- Utilized monthly email campaigns sourcing for passive applicants, informing of available incentives for new candidates or returning employees
- Filled over 150 nursing positions with 90% retention rate.
Contract Correctional Healthcare Recruiter (Wellpath) - Remote
Advanced Resources
04.2021 - 09.2022
- Implemented targeted recruitment strategies by reducing requisition load, maintaining metric service level agreements, screening, evaluating, and qualifying candidates to interview with site managers
- Assigned to 5 small Midwest Territory sites in MI, OH & PA, transitioned to 5 larger Northwest Territory sites in NY & NJ
- Developed relationships with site managers and medical team to provide a professional level of candidates interested in working correctional sector of healthcare
- Maintained requisition loads of 50 – 75, involving full cycle recruiting through the ICIMS database management system
- Filled over 175 clinical staff positions over 16 months with 80% retention rate
- Focused on sourcing passive candidates, networking of new and old candidates, cold calling, internet searches, social media, and social job boards
- Hosted weekly virtual meetings with sites, providing updates, pitfalls, major concerns, and overall health of area recruitment, including site leaders and C-Suite
- Recruiter for RN, LPN, CMA, NP, Pharm Tech, X-Ray Tech, Dental Assistant.
Travel Nursing Recruiter – Team Lead Remote
Iconma
10.2020 - 08.2021
- Recruiting for RN, LPN, CNA, NP, Locums Tenens, and other healthcare personnel needed in any US city on contract assignments
- Work with management and supervisors to proactively identify staffing needs and requirements
- Posting of open positions to JobDiva ATS and other job boards for field locations
- Strategic sourcing, prescreening, qualifying, and selecting applicants to move forward to hiring manager
- Develop and maintain a full understanding of the local labor markets
- Develop and maintain an engaging social media presence to highlight employer branding and effectively attract passive candidates
- Providing recruitment assistance and system training to existing field operations
- Negotiated contract rates with candidates within 25% margin, driving monthly revenue.
Contract Healthcare Recruiter – Remote
Silver Birch Living
05.2020 - 10.2020
- Identify and submit qualified candidates to the Client Hiring Manager based on the provided job description
- Develop strong relationships and partner with the hiring manager to maximize the effectiveness of the recruiting process
- Demonstrate up-to-date expertise and apply this to finding hard-to-fill positions in low-candidate areas.
Corporate/Healthcare Recruiter – Hybrid
Tenet Healthcare/Detroit Medical Center
Detroit, MI
01.2019 - 07.2020
- Responsible for life cycle recruitment process from creating requisitions, posting, sourcing, screening, assessing, interview scheduling salary negotiation, and onboarding
- Initial maintenance of 30-40 requisitions at a time, increasing to 90-100 requisitions with a monthly hiring average of 25
- Focusing on improving candidate flow by utilizing out-of-the-box sourcing/recruiting techniques
- Partnering with local and international Nursing Schools to promote DMC as a top employer
- Maintain relationships with customers (hiring leaders) to understand vast changing needs
- Maintained #2 status among peers for yearly review
- Hosted nursing engagement panels at local nursing schools and onsite at hospitals for student interns.
Human Resource Coordinator/Corporate Recruiter
Smile America Partners
Farmington Hills, MI
08.2016 - 01.2019
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Create, organize, update, and maintain personnel files and the ICIMS HR database
- Work with a diverse employee population regarding reinstatement, payroll, medical, or other general issues
- Develop strong, trusting relationships (internal and external) to ensure high visibility with potential candidates
- Communicate with executives for creation, refreshing, and/or interpreting policy changes
- Provide success in changing the onboarding system from manual to electronic using DocuSign
- Successful completion of two company audits regarding employee files and databases
- Assisting with groundwork and launching of new HRIS system
- Recruiting for corporate and field staff positions
- Providing HR support to field staff, managers, and corporate office employees
- Partners with hiring managers of all departments to determine staffing needs
- Expert in skill set requirements for all 20 states Smile Programs operates
- Assisted in hiring over 100 dental staff members in 6 months with 80% retention rate for the 2016-2017 school year
- Filled 30 corporate staffing requests, with 83% retention rate.
Human Resource Manager
Aegis Health Perspective, Inc.
Livonia, MI
01.2012 - 06.2013
- Utilized UltiPro, ICIMS, and HR/recruiting databases to perform payroll services in addition to updating and maintaining human resource files
- Onboarding of newly hired candidates, completing fingerprinting, background checks, and drug screens
- Reconcile the monthly healthcare bill, finding $30,000 in corrections refunded to the organization
- Recruiting for various vacant positions through utilizing organization websites, career websites, attending job fairs, and college campus recruitment
- Collaborated with executive staff to formulate job descriptions and pay scales according to designations
- Created and maintained the company website, troubleshooted user accounts, and controlled communication systems
- Implemented a staff-training program that enhanced the quality of care to clients in their homes
- Reinforced the policies and procedures to employees seeking clarification regarding the proper protocol for providing patient care and documentation of client visits
- Formulated marketing strategies to fill staff vacancies and attract new clients to the company through attending job fairs and community events
- Provided administrative support for all HR functions, including filing, copying, general correspondence, and support/preparation for meetings, and training
- Implemented online access to payroll check stubs, FSA Plans, and 401(k) information through the Paychex payroll system giving employees easier access to their benefits information
- Increased employee base by 10% to meet changing staffing and client needs
- Updated employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information
- Conducted new employee orientation to foster a successful transition into the organization including HR information and company resources
- Devised and created cost-effective incentives and morale-boosting programs (including special events and Managed medical supply inventory, insurance records, patient records, and company files
- Primary point of contact with employees and clients regarding problem-solving of clients/employee situations, clinical care documentation, and incident/accident documentation
- Recruited RN, LPN, CNA, PCA, Behavior Therapist, Social Worker Clinician, and Executive staff.
Education
Bachelor of Science in Management -
University of Phoenix
01.2014
Skills
- Talent Acquisition Partner
- Employee Training and Development
- Orientation & Onboarding
- Linked Recruiter
- Full Cycle Recruiting (RPO)
- Benefits Management
- Nursing Specialty Sourcing
- Diversity & Inclusion Recruitment
- Healthcare Compliance
Certification
- Detroit Society of Human Resources
- State of Michigan Notary
Timeline
Contract Recruiter (University of Maryland Medical Center) – Remote
Cielo
10.2022 - 10.2023
Recruiter
CNS Healthcare
09.2022 - Current
Contract Correctional Healthcare Recruiter (Wellpath) - Remote
Advanced Resources
04.2021 - 09.2022
Travel Nursing Recruiter – Team Lead Remote
Iconma
10.2020 - 08.2021
Contract Healthcare Recruiter – Remote
Silver Birch Living
05.2020 - 10.2020
Corporate/Healthcare Recruiter – Hybrid
Tenet Healthcare/Detroit Medical Center
01.2019 - 07.2020
Human Resource Coordinator/Corporate Recruiter
Smile America Partners
08.2016 - 01.2019
Human Resource Manager
Aegis Health Perspective, Inc.
01.2012 - 06.2013
Bachelor of Science in Management -
University of Phoenix