Letiania Roberts

Chicago,IL

Summary

Proactive security supervisor with expertise in emergency response, team leadership, and safety compliance. Proven ability to coordinate effectively during incidents and train personnel, ensuring a secure environment and high customer service standards.

Overview

years of professional experience

Certification

Work History

Supervisor / Security Officer

Allied Universal Security Services

Chicago, Illinois

01.2024 - 04.2026

Supervised and scheduled security officers to ensure comprehensive site coverage and compliance with post orders.
Conducted site inspections and evaluated officer performance, appearance, and adherence to company policies.
Responded to incidents, emergencies, and security concerns while coordinating corrective actions.
Trained and mentored newly hired security personnel on procedures, reporting, and customer service standards.
Prepared daily activity reports, incident reports, and shift summaries for management review.
Monitored surveillance systems, enforced safety regulations, and maintained access control procedures.
Coordinated with law enforcement and site management during investigations and emergency situations.

Security Officer

MFort Security Services

Chicago, Illinois

06.2023 - 01.2024

Conducted routine patrols to identify and prevent security breaches and unauthorized activities.
Investigated suspicious behavior, promptly reporting security concerns to management.
Monitored entrances, exits, and restricted areas to ensure safety for tenants and visitors.
Utilized radio communications and security technology to maintain situational awareness.
Monitored electronic surveillance systems, responding swiftly to alarms and incidents.
Assisted in maintaining a secure environment through proactive security measures.

Education

Some College (No Degree) - Social Work

Northeastern Illinois University

Chicago, IL

06-2026

Skills

Security Operations & Supervision
Emergency Response & Crisis Management
Access Control & Visitor Management
Surveillance Monitoring
Incident Reporting & Documentation
Crime & Theft Prevention
Team Leadership & Training
Customer Service
Critical Thinking & Problem Solving
Safety Compliance & Risk Assessment
Radio Communications
Physical Security Procedures