Leticia Arreola-Garcia

• Oversee operations for multiple programs (Alma y Esperanza- CCBHC, ACCESS, Re-Entry, and federally funded initiatives/collaborations).
• Supported in overseeing 20–30 new referrals each month, ensuring timely delegation and response, while assisting in the management of 350+ active cases.
• Directly supervise program managers and staff, setting performance benchmarks, ensuring compliance with Medi-Cal, and aligning services with contractual obligations.
• Lead/support with quality improvement efforts, prepare department for county/state audits (reduced major findings), and monitor outcomes to ensure fidelity to clinical and contractual standards.
• Serve as liaison to funders and external stakeholders, representing the department in meetings, contract negotiations, and partnership building.
• Assume full Director responsibilities during absences, including executive decision-making, budget management, and cross-department leadership.

Key Achievements:

• Spearheaded development of of CCBHC new project management, program design, implementation of procedures, significantly improving project tracking, delivery timelines, fully staffing it and complying with SAMHSA recertification.
• Standardized policies and documentation protocols across the department.
• Cultivated culture of continuous improvement, encouraging staff to innovate and propose solutions to operational challenges.
• Strengthened staff recruitment, onboarding, and retention through structured supervision and mentorship.
• Expanded referral pipelines and community partnerships, increasing program reach.
• Organized professional development workshops for staff, enhancing skills and boosting team capabilities.

• Rendered mental health and counseling services to children and adult clients, focusing on development of healthy relationships and reduction of symptoms.
• Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
• Delivered bilingual counseling services via telehealth and in person.
• Maintained accurate and thoroughly documentation and client records in accordance with licensing standards.

• Supervised a team of 4 counselors and coordinated district-wide mental health programming.
• Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
• Implemented crisis intervention protocols, reducing response times for at-risk students.
• Established data-driven outcomes reporting to align services with district goals.
• Provided direct counseling services including: group, individual, and family therapy for students, while also delivering professional development for staff and facilitating psychoeducational workshops for parents.

• Designed and implemented a data-driven school counseling program to reduce barriers to learning and close opportunity gaps.
• Provided individual counseling for students with mental health symptoms or diagnoses, addressing academic, emotional, and behavioral needs.
• Led student engagement and reentry initiatives, improving attendance and reintegrating students with high absenteeism.
• Collaborated with parents, teachers, and administrators to ensure equitable access to services and compliance with IEP and 504 plans.
• Promoted student resilience and achievement through culturally responsive strategies and school-based supports.

• Provided individual, family, and group counseling to support youth and families’ social-emotional and academic well-being.
• Developed and facilitated group curricula for school-age boys and girls, building resilience, coping strategies, and peer connection.
• Designed and led parent and staff workshops on child development, family dynamics, and culturally responsive practices.
• Partnered with program leadership to strengthen behavioral interventions and SEL initiatives, improving student engagement.
• Conducted assessments and coordinated referrals to community resources, ensuring access to wraparound services.

• Provided individual, group, couples, and family therapy, specializing in trauma, grief and loss, mood disorders, and learning disabilities.
• Built strong therapeutic alliances through empathy, active listening, and cultural humility, fostering trust and engagement with diverse clients.
• Delivered bilingual, culturally responsive counseling, expanding access to care for underserved populations.
• Collaborated with supervisor and colleagues to enhance treatment planning, share best practices, and strengthen client outcomes.

• Led program development within the Ravenswood Initiative, integrating mental health education into community services and aligning interventions with family and cultural strengths.
• Designed and facilitated professional development trainings and workshops for staff, educators, and parents on trauma, child development, and mental health awareness.
• Partnered with schools, families, and community organizations to develop strategies that promoted child and family well-being and reduced barriers to care.
• Coordinated with social service agencies to streamline referrals and access to resources, improving quality of life for children and families.
• Provided direct consultations and counseling to individuals, families, and community members to support emotional and behavioral health needs.
• Opened a community HUB site to provide wraparound services, advancing equity and reducing barriers for underserved families.

• Assessed, diagnosed, and treated individuals with diverse psychological and emotional concerns, utilizing evidence-based interventions
• Facilitated individual and group therapy for adults and children, fostering emotional regulation, social skill development, and peer connection
• Delivered crisis intervention services, addressing immediate safety needs and linking clients to ongoing supports
• Educated clients and families on mental health topics to promote understanding of ADHD, EF, and other learning disabilities, mood disorders and reduce stigma around treatment
• Collaborated with multidisciplinary teams, referral sources, and the Executive Functioning Research Clinic to enhance clinical practice and coordinate comprehensive care

• Developed and structured program services, overseeing daily operations, outreach, and engagement to increase student participation.
• Managed a caseload of 20 students with truancy and academic barriers, providing individual, family, and group counseling alongside case management.
• Facilitated case consultations and multidisciplinary collaboration to ensure comprehensive academic and emotional support.
• Designed and implemented program tools (data tracking, surveys, and reports) to measure outcomes and drive continuous improvement.
• Built community partnerships with families, schools, and local organizations to strengthen wraparound services and improve student success.

• Launched and facilitated the Well-Being curriculum for single mothers, incorporating CBT, DBT, TF-CBT, and Motivational Interviewing to strengthen emotional regulation, coping strategies, and family resilience.
• Designed and implemented a child care curriculum grounded in Social Emotional Learning (SEL), creating a safe and growth-oriented environment for children while supporting parents’ participation in services.
• Collaborated with program leadership to integrate well-being and child care initiatives, ensuring a holistic approach that addressed both parent and child needs.
• Established this role as a foundation for future program design, shaping later initiatives in community HUB models, school-based counseling, and family engagement programs expanding to multiple sites reaching more participants through simultaneous cohorts.

• Managed caseload of 10-12 transitional adults with co-occurring disorders, SUD, and housing instability.
• Provided counseling, case management, and harm reduction strategies to address symptoms and coping skills.
• Delivered crisis intervention and risk management, reducing high-risk behaviors and stabilizing clients.
• Collaborated with a multidisciplinary team to coordinate wraparound supports and community care.
• Delivered bilingual, culturally responsive services, establishing a foundation for integrated-care leadership.