Leticia Brizuela
Las Vegas,NV
Summary
Bilingual Medical Assistant who thrives in Enhancing my skills to identify opportunities and deliver profitable results for my patients and the organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pacific Dental Services
03.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Prepared reagents and solutions, making readily available during testing for convenience.
Medical Assistant
Cano Health
05.2022 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
Cashier Assistant
Sodexo Healthcare
02.2009 - 09.2011
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Removed trash, swept, and mopped floors for professional appearance.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Sales Associate
Hilton Grand Vacations
01.2008 - 12.2008
- Increased sales and customer satisfaction through personalized servicing.
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Developed and implemented sales strategies to increase profits.
Personal Sales Assistant
The Call Center
07.2007 - 12.2007
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Medical Assisting
Milan Institute - Las Vegas, NV
Las Vegas, NV05.2022
Skills
- Bi-literate: English/Spanish
- Prepare treatment rooms for patient examinations, keeping rooms neat and clean
- Physician Communication
- Record patient's medical history, vital statistics or information such as test results in medical records
- Respiratory Treatments
- Assisting with Physical Exams
- Performing EKGs
- Pulmonary Function Tests (PFTs)
- Collecting biological specimens from patients
- IM/SC injections
- Cardiopulmonary Resuscitation (CPR)
- Finger glucose test, Urine dipstick test
- Blood Venipunture
Certification
- American Heart Association
- AED/BLS/First Aid Certified: 10/2021-10/2023
Timeline
Medical Assistant
Pacific Dental Services
03.2023 - Current
Medical Assistant
Cano Health
05.2022 - 03.2023
Cashier Assistant
Sodexo Healthcare
02.2009 - 09.2011
Sales Associate
Hilton Grand Vacations
01.2008 - 12.2008
Personal Sales Assistant
The Call Center
07.2007 - 12.2007
Medical Assisting
Milan Institute - Las Vegas, NV
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