Leticia Brookson
St Martin
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Social Security Administrative Agent
CGSS de la Guadeloupe
St Martin, St Martin
11.2019 - 05.2021
- Updated client account information and records in company databases.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Reviewed client documentation and contracts for discrepancies and mistakes.
Property Management Assistant
Brookson Raoul
St Martin, St Martin
10.2011 - 10.2019
- Scheduled maintenance calls.
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
- Maintained accurate and updated websites and printed materials.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Updated tenant and unit information to keep current in housing database.
- Completed lease applications and verifications, notifying prospects of results.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Kindergarten Teacher's Assistant
French national education department
St Martin, St Martin
09.2007 - 08.2011
- Taught daily life skills and behaviors to students to build practical knowledge.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Assisted in preparing lesson materials and bulletin board displays.
- Observed student performance and recorded academic and attendance.
Cashier Assistant Manager
Former Grand Marché
St Maarten, St Maarten
01.2002 - 07.2007
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
BBA - Business Administration And Management
Pensionnat De Versailles
Guadeloupe07.2000
Skills
- Problem-Solving
- Automated Underwriting System (AUS)
- Credit History Review
- Payment Schedule Computation
- Customer Relations
- Attention to Detail
Languages
French
First Language
English
Proficient
C2
Timeline
Social Security Administrative Agent
CGSS de la Guadeloupe
11.2019 - 05.2021
Property Management Assistant
Brookson Raoul
10.2011 - 10.2019
Kindergarten Teacher's Assistant
French national education department
09.2007 - 08.2011
Cashier Assistant Manager
Former Grand Marché
01.2002 - 07.2007
BBA - Business Administration And Management
Pensionnat De Versailles
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