Leticia Cabutage
Las Vegas
Summary
Dynamic Certified Notary Signing Agent with a proven track record with many accolades and a preferred signing agent with the National Notary Association, enhancing client satisfaction through exceptional communication and meticulous document organization. Expert in legal compliance and fraud prevention, I have streamlined processes, reduced errors, and fostered long-term relationships, ensuring efficient and reliable notary services for diverse clientele.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Certified Notary Signing Agent
Self Employed Services
10.2005 - Current
- Streamlined the document signing process for improved efficiency and reduced client wait times.
- Educated clients on the importance of proper identification when seeking notary services, reinforcing best practices within the community.
- Developed strong relationships with local businesses, expanding the notary signing agent''s client base through referrals and networking.
- Provided mobile notary services when necessary, offering convenience for clients unable to visit the office location.
- Assisted clients in understanding complex legal documents, clarifying information and answering questions as needed.
- Conducted loan signings for mortgage refinancing, providing an efficient service that contributed to overall client satisfaction.
- Increased client retention by providing exceptional customer service, fostering long-term relationships with repeat customers seeking notary services.
- Stayed current on industry trends and changes in notary laws to provide up-to-date service offerings to clients.
- Effectively managed multiple priorities while meeting deadlines in a fast-paced environment, resulting in increased productivity overall.
- Examined documents for accuracy, completion and compliance before notarizing.
- Maintained strict adherence to state regulations, ensuring all notarized documents were legally binding and compliant.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Reduced errors in notarizations by implementing a meticulous review process before affixing seals and stamps to documents.
Fraud Recovery Specialist
HSBC Finance Corporation
10.1988 - 10.2005
- Reduced fraud losses for the company through diligent monitoring of transaction patterns and trends.
- Educated clients about common scams observed within our field so they can better protect themselves from future incidents of fraud.
- Improved overall efficiency within the team by implementing a new case management system that streamlined workflow processes.
- Saved the organization money by identifying and preventing potential fraud cases proactively.
- Provided exceptional support to affected customers, guiding them through the recovery process and offering solutions for future protection.
- Conducted extensive research on emerging fraud schemes, staying ahead of potential threats to the organization''s financial stability.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Education
No Degree - Accounting And Finance
Hartnell College
Salinas, CANo Degree - Certified Notary For Licensure
National Notary Association
Online06-2005
High School Diploma -
North Salinas High School
Salinas06-1983
Skills
- Notary public certification
- Strong communication skills
- Document organization
- Oath administration
- Real estate
- Power of attorney recognition
- Digital signature technology
- Signing agent accreditation
- Deed of trust comprehension
- Title insurance
- Promissory note analysis
- Affidavit processing
- Loan document expertise
- Escrow process proficiency
- Closing statement review
- Loan package preparation
- Acknowledgment execution
- Estate planning
- Identification options
- Error detection
- Legal compliance
- Fraud prevention
- Electronic notarization
- Identity verification
- Remote online notarization
- Settlement statement examination
Accomplishments
Achieved several awards for exceptional customer service known as "White Glove Service" from National Notary Association and Escrow companies.
Affiliations
- National Notary Association (active membership 2005)
Certification
- CNP - Certified Notary Public
Timeline
Certified Notary Signing Agent
Self Employed Services
10.2005 - Current
Fraud Recovery Specialist
HSBC Finance Corporation
10.1988 - 10.2005
No Degree - Accounting And Finance
Hartnell College
No Degree - Certified Notary For Licensure
National Notary Association
High School Diploma -
North Salinas High School
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