Leticia Campuzano
Bakersfield,CA
Summary
Dynamic Office Manager with a proven track record at Arjan Service Group, excelling in customer service and office administration. Expert in account reconciliation and accounts payable and receivable, I enhanced team productivity and streamlined operations, ensuring efficient workflows and exceptional client satisfaction. Committed to fostering a collaborative environment and driving positive change.
Overview
16
16
years of professional experience
Work History
Office Manager
Arjan Service Group DBA Maidpro Bakersfield
06.2018 - Current
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhance team productivity by delegating tasks effectively and overseeing daily workflow.
- Assist in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Restaurant
Cactus Valley Mexican Restaurant
08.2009 - 01.2016
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
Education
No Degree - Business Administration And Management
Santa Barbara Business College
BakersfieldSkills
- Customer service
- Office administration
- Customer relations
- Billing
- Bookkeeping
- Account reconciliation
- Scheduling coordination
- Inventory control
- Staff management
- Operations management
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Arjan Service Group DBA Maidpro Bakersfield
06.2018 - Current
Restaurant
Cactus Valley Mexican Restaurant
08.2009 - 01.2016
No Degree - Business Administration And Management
Santa Barbara Business College
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