Leticia Cervantes
Hayward,CA
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Housekeeper
Contreras Company Housekeeping
06.2018 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
Pharmacy Clerk
Fenix Pharmacy
01.2002 - 01.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Assisted customers with selecting cost-effective medications in line with health coverage.
- Explained medication use and side effects under pharmacist direction.
- Maintained accurate records of drug inventory and orders for pharmacy customers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Filled and dispensed medication prescriptions accurately as ordered by physicians.
- Greeted customers at counter and provided excellent customer service.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Re-stocked shelves with prescribed medications and health care products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
High School Diploma -
Mexico High School
Jalisco, Mexico07.1996
Skills
- Customer Service
- Inventory Control
- Ordering Cleaning Supplies
- Safe Food Handling
- Food Preparation Mastery
- Chef Assistance
- High-Volume Dining
- Garnishing and Plating
- Schedule Management
- Kitchen Cleaning
- Vegetable and Fruit Preparation
- Meat Preparation
Languages
English
Limited Working
Spanish
Native or Bilingual
Certification
- Drivers' License C Class
Timeline
Housekeeper
Contreras Company Housekeeping
06.2018 - Current
Pharmacy Clerk
Fenix Pharmacy
01.2002 - 01.2018
High School Diploma -
Mexico High School
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